M
MElevenLabs vs Retell AI
Pricing, features, platforms and who each one suits — side by side.
E
Choose ElevenLabs if…
- you want a free plan to start with
- you're in its core audience: content creators, developers
R
Choose Retell AI if…
- you want to trial it before paying
- you're in its core audience: customer service teams, healthcare and insurance providers
Side by side
Feature ElevenLabs Retell AI
Pricing modelFreemiumFree trial
Starting price$6/mo—
Free plan
Free trial
API
Open source
Cost per minute of generated audio$0.20—
Data retentionKept as long as needed, e.g. while you have an account; then deleted or de-identified—
Security and complianceHIPAA—
Voice cloning—
Commercial rights—
AI dubbing—
Emotion/style control—
Speech-to-speech—
Real-time streaming—
PlatformsWeb, APIWeb, API
CategoryText to SpeechVoice Agents
CompanyEleven Labs Inc. · United StatesRetell AI
Full feature lists
E ElevenLabs
- Text to speech in 90+ languages
- Library of 17,500+ voices plus voice design from prompts
- Instant and professional voice cloning
- Automatic dubbing and Dubbing Studio
- Speech to text with speaker diarization
- Music and sound effect generation
- Voice and chat agents with testing and guardrails
- APIs and SDKs for TTS, STT, music and agents
R Retell AI
- Call transfer to human agents
- Appointment booking during calls
- Knowledge base answers for agents
- IVR navigation by pressing keypad options
- Batch outbound calling with branded caller ID
- Post-call analysis and AI quality assurance
- Choice of about 50 LLMs and several TTS providers
- Chat agents for web, in-app and SMS
What you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
| Team size | ElevenLabs | Retell AI |
|---|---|---|
| 1 person | $5 Starter | no published plan |
| 5 people | $825 Business | no published plan |
What the free plans include
ElevenLabs
- 10k credits per month
- 3 Projects in Studio
- Credits do not roll over on Free plan
Retell AI
No free plan.
All plans and prices
ElevenLabs
Free$0
Starter$6/mo ($5/mo billed yearly)
Creator$22/mo ($11 first month; $18.33/mo billed yearly)
Pro$99/mo ($82.50/mo billed yearly)
Scale$299/mo ($249.17/mo billed yearly)
Business$990/mo ($825/mo billed yearly)
EnterpriseCustom
Retell AI
Pay as You Go$0.07–$0.31/min (voice), $0.002+/message (chat)
EnterpriseCustom
Strengths and limitations
ElevenLabs
- Free plan includes 10k credits per month
- One credit pool covers every product
- Unused paid credits roll over for up to two months
- Annual billing gives two months free
- Free plan has no commercial license
- Professional Voice Cloning starts on the $22 Creator plan
- Dubbing without a watermark uses many more credits per minute
- Rollover does not apply to the Free plan
Retell AI
- $10 in free credits and 20 free concurrent calls
- Usage-based billing to the nearest second; failed calls are not billed
- Choice of many LLM and TTS providers
- Lists HIPAA, SOC 2 Type II, GDPR and ISO 27001 compliance
- Per-minute cost depends on model choices and add-ons, which makes it harder to estimate
- Concurrency beyond 20 calls costs $8 per concurrent call per month
- Phone numbers ($2/mo) and SMS ($20/mo) are billed as separate subscriptions
More comparisons
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Facts from each vendor's public pages, prices checked Oct 26, 2026. Editorial policy