CSales & Support AI toolsFull list
C

GTM AI platform with workflows, agents and chat for sales and marketing teams
F

AI notetaker that records, transcribes and summarizes team meetings
OAI meeting notetaker with live transcription, summaries and CRM follow-ups


AI meeting notetaker with live transcription, summaries and CRM follow-ups
FAI notetaker that records, transcribes and summarizes Zoom, Meet and Teams calls


AI notetaker that records, transcribes and summarizes Zoom, Meet and Teams calls
IAI customer agent that resolves support, sales and ecommerce conversations

AI customer agent that resolves support, sales and ecommerce conversations
A
G
Revenue AI platform that captures sales interactions and automates follow-up
SAI assistant that helps Shopify merchants build, run and grow their stores


AI assistant that helps Shopify merchants build, run and grow their stores
Z
CData enrichment, AI research agents and GTM workflows for sales and marketing teams


Data enrichment, AI research agents and GTM workflows for sales and marketing teams
FHelpdesk ticketing with AI agents and agent copilot for customer service teams


Helpdesk ticketing with AI agents and agent copilot for customer service teams
G

T
AI customer service and live chat that answers questions and drives store sales
V
Developer platform to build, test and deploy voice AI agents for phone calls
A

Managed speech-to-text service on AWS for batch and streaming audio
O

AI agents for sales teams covering prospecting, deals, coaching and forecasts
S
Revenue platform that turns buyer signals into prioritized actions for sales teams
A

Sales platform with AI agents, B2B data, sequences and a parallel dialer
B
Scrape, enrich and qualify sales leads with AI for go-to-market teams
F

O

H

AI product information platform for ecommerce catalogs, content and images
1

AI sales agents for outbound prospecting, inbound qualification and expansion
U
Sales & Support tools compared
From each vendor's own pages, re-checked every two months. Of 39 tools we checked, 6 of 13 that state a policy don't train AI on your content, and 21 hold SOC 2 or ISO 27001.
How to choose sales & support tools
Start with the job and your industry, because this category covers very different work. Outreach, 11x.ai and Bardeen focus on sales prospecting or pipeline, while Kayako and Intercom Fin handle customer conversations. Others are built for one trade: Slang.ai for restaurants, Weave for healthcare practices and Lofty for real estate.
Next, check that a tool fits the systems you already use. Octane AI and Shopify Sidekick are built for Shopify, while Rep AI covers Shopify and WooCommerce.
Then look at the pricing model. Many tools, including Clari and Salesloft, ask you to contact them for pricing. Listed starting prices run from $8.33/mo for Otter.ai to $1,200/mo for Yuma AI, and some tools have a free plan or trial.
Finally, decide whether you need an API. Gorgias, Intercom Fin and 11x.ai list one, while Clari and Yuma AI don't. This guidance is based on listed information, as we did not test these tools.
Frequently asked questions
Are there free AI sales and support tools?
Otter.ai, Fireflies.ai, Jamie, Bardeen and Alhena AI are listed as freemium. Gorgias, Intercom Fin, Rep AI, Octane AI, DeepCura, Yuma AI and Shopify Sidekick are listed with free trials. Check each tool's current limits, as our list doesn't detail what the free plans or trials include.
How much do these tools cost?
Listed starting prices range from $8.33/mo for Otter.ai to $1,200/mo for Yuma AI. Others include Gorgias from $10/mo, Copy.ai from $24/mo, Intercom Fin from $49.5/mo, Weave from $199/mo and Siena AI from $750/mo. Many tools, including Outreach, 11x.ai, Clari and Salesloft, require you to contact them for pricing.
What should I look for in a sales or support AI tool?
Look for a tool that matches your task and industry, then compare its pricing model, the platforms it runs on and whether it has an API. For example, Fireflies.ai lists web, iOS, Android, a Chrome extension, Slack and an API, while Salesloft lists web only. If you work in a specific field, compare specialist tools such as Slang.ai for restaurants or DeepCura for medical practices.
What are some alternatives to Intercom Fin?
Gorgias, Kayako, Siena AI, Yuma AI, Rep AI and Alhena AI are the closest alternatives on our list because they also offer AI agents or tools for customer support. Gorgias, Yuma AI, Rep AI and Alhena AI are aimed at ecommerce, and Siena AI at consumer brands. Kayako is described more generally as a help desk and support agent for support teams.