V
VBland AI vs Retell AI
Pricing, features, platforms and who each one suits — side by side.
B
Choose Bland AI if…
- you want a free plan to start with
- you work on Self-hosted
- you're in its core audience: enterprise contact centers, healthcare providers
R
Choose Retell AI if…
- you need an API to build on
- you want to trial it before paying
- you're in its core audience: customer service teams, healthcare and insurance providers
Side by side
Feature Bland AI Retell AI
Pricing modelFreemiumFree trial
Starting price$299/mo—
Free plan
Free trial
API
Open source
PlatformsWeb, Self-hostedWeb, API
CompanyBlandRetell AI
Full feature lists
B Bland AI
- Inbound and outbound AI phone agents
- Deployment across phone, SMS and web
- In-house speech-to-text, LLM and text-to-speech models
- 40+ languages, real-time translation in 23
- Custom voice clones
- Decision-level observability for agent calls
- Testing changes without affecting live calls
- Conversational pathways, knowledge bases and automations
R Retell AI
- Call transfer to human agents
- Appointment booking during calls
- Knowledge base answers for agents
- IVR navigation by pressing keypad options
- Batch outbound calling with branded caller ID
- Post-call analysis and AI quality assurance
- Choice of about 50 LLMs and several TTS providers
- Chat agents for web, in-app and SMS
What you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
Bland AI
Start$0.14/min
Build$299/mo + $0.12/min
EnterpriseCustom
Retell AI
Pay as You Go$0.07–$0.31/min (voice), $0.002+/message (chat)
EnterpriseCustom
Price changes we've recorded
We re-read each pricing page every month and log what changed.
Bland AI
- Nov 8, 2026Start: $0.14 → $0
Retell AI
No changes since we started tracking.
Strengths and limitations
Bland AI
- $0 platform fee Start plan with no card required
- Per-minute rate includes LLM, STT and TTS with no token charges
- SOC 2 Type I/II, HIPAA and on-prem deployment options
- Runs on its own models and infrastructure
- Telephony billed separately from talk-time rate
- Start plan limited to 100 calls per day and 1 voice
- SSO, BAA and SMS/web chat reserved for Enterprise
Retell AI
- $10 in free credits and 20 free concurrent calls
- Usage-based billing to the nearest second; failed calls are not billed
- Choice of many LLM and TTS providers
- Lists HIPAA, SOC 2 Type II, GDPR and ISO 27001 compliance
- Per-minute cost depends on model choices and add-ons, which makes it harder to estimate
- Concurrency beyond 20 calls costs $8 per concurrent call per month
- Phone numbers ($2/mo) and SMS ($20/mo) are billed as separate subscriptions
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Facts from each vendor's public pages, prices checked Nov 8, 2026. Editorial policy