Does Eightfold AI train AI on your data?
Yes, unless you opt out
“To build, train, and validate our model using datasets created by Eightfold. Personal Data that will be a part of any such datasets is anonymized by Eightfold prior to use”
From Eightfold AI's privacy policy , checked Oct 28, 2026.
The rest of the data policy
Data retention
Kept as long as reasonably necessary; customer data per customer agreement timeframes
“Any Personal Data we process on behalf of our Customers is retained in accordance with the timeframes set out in the relevant customer agreements.”
Where data is stored
Not stated
Security and compliance
Eightfold AI and your data: common questions
Does Eightfold AI use my data to train AI?
Yes, unless you opt out. Eightfold AI's policy says: "To build, train, and validate our model using datasets created by Eightfold. Personal Data that will be a part of any such datasets is anonymized by Eightfold prior to use" (checked Oct 28, 2026).
Can I stop Eightfold AI from training on my content?
The policy describes a way to opt out; the wording above says where. Plans for businesses often have different defaults, so check the terms of the plan you're on.
How long does Eightfold AI keep my data?
Kept as long as reasonably necessary; customer data per customer agreement timeframes. The policy says: "Any Personal Data we process on behalf of our Customers is retained in accordance with the timeframes set out in the relevant customer agreements."
What security certifications does Eightfold AI have?
Its security pages list ISO 42001, FedRAMP, SOC 2 Type II, SOC 3, ISO 27001, ISO 27701, GDPR, CCPA.
Business plans often carry different terms than free and individual plans. We record what the public policy says; the quote shows which plan it covers. See Eightfold AI's full profile or how other AI tools compare.