T
TFireworks AI vs PolyAI
Pricing, features, platforms and who each one suits — side by side.
F
Choose Fireworks AI if…
- you're in its core audience: ai application developers, ml engineers
P
Choose PolyAI if…
- you want to trial it before paying
- you're in its core audience: enterprise contact centers, customer service leaders
Side by side
Feature Fireworks AI PolyAI
Pricing modelPaidContact for pricing
Starting price$8/mo—
Free plan
Free trial
API
Open source
PlatformsWeb, APIWeb, API
CategoryLLM APIs & Model HostingVoice Agents
CompanyFireworks AIPolyAI Ltd
Full feature lists
F Fireworks AI
- Serverless per-token inference for open models
- Single endpoint across 30+ regions
- Model ensembling that routes each task by accuracy and cost
- Dedicated GPU deployments from H100 to GB300
- Managed fine-tuning and training APIs
- Discounted cached input and 50%-off batch jobs
- Data residency controls and region-restricted deployments
- SOC 2 Type 2 and ISO 27001/27701/42001 certifications
P PolyAI
- Audio-native Dialog-RSN-1 voice model with sub-300ms latency
- Dialog Studio for no-code to full-code agent building
- Voice, SMS, WhatsApp, web chat and email channels
- Guardrails, PII redaction and human-in-the-loop controls
- Test calls, simulated conversations and A/B tests
- Pre-built connectors plus any API or MCP server
- Bring your own carrier over SIP at no charge
- Data residency in US, UK, EU and APAC
Their home pages
What each vendor shows first: the pitch, the plans and the sign-up.
Fireworks AI · fireworks.ai
PolyAI · poly.aiWhat you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
Fireworks AI
ServerlessFrom $0.05 per 1M input tokens
Reserved ThroughputServerless rates, committed
Fireworks SovereignContract
Nexus Pro$8/mo
Nexus Team$10/seat/mo
Nexus EnterpriseCustom
Dedicated GPUsFrom $8.00/GPU-hour (H100)
Managed TrainingFrom $0.50 per 1M training tokens
PolyAI
Dialog-RSN-1 API2¢ per connected minute
PlatformCustom
Price changes we've recorded
We re-read each pricing page every month and log what changed.
Fireworks AI
- Nov 8, 2026Starting price: none → $8/mo; Reserved Throughput: Custom → Serverless rates, committed; New plan: Nexus Pro ($8); New plan: Nexus Team ($10); New plan: Nexus Enterprise (Custom); New plan: Dedicated GPUs ($8); Plan dropped: Dedicated Training API
PolyAI
- Nov 8, 2026Pricing model: Contact for pricing → Free trial
Strengths and limitations
Fireworks AI
- Serverless pricing starts at $0.05 per 1M input tokens with no commitment
- Batch jobs cost 50% less
- Idle GPU deployments scale to zero after one hour
- Holds SOC 2 Type 2 and several ISO certifications
- Region-restricted deployments cost 1.5x
- Spot capacity is best-effort and only on select models
- Sovereign is still in private preview
PolyAI
- Published API price of 2¢ per connected minute, billed per second
- $100 free credit for new sign-ups for a limited time
- SOC 2, ISO 27001, PCI DSS and GDPR compliance
- No minimums on platform billing
- Platform pricing requires a sales quote
- API excludes telephony and orchestration
- API limited to 2 concurrent calls until a card is added
More comparisons
Other options to consider
TT
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T
Cloud for running, fine-tuning and scaling open-source AI models on GPUs
LLM APIs & Model HostingAPI
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GG
Freemium
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Fast LLM inference cloud and OpenAI-compatible API built on custom LPU chips
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O
OO
Freemium
O
One OpenAI-compatible API to reach hundreds of AI models across 80+ providers
LLM APIs & Model HostingFree planAPI
R
RR
Paid
R
Run, fine-tune and deploy open-source ML models through a cloud API
Developer Tools & APIsAPI
D
DD
Freemium
M
MOpen-weight AI models, chat and coding agent you can run on your own infrastructure
Free, from $14.99/mo
M
Free, from $14.99/mo
M
Open-weight AI models, chat and coding agent you can run on your own infrastructure
Local & Open ModelsFree planAPIOpen source
Facts from each vendor's public pages, prices checked Nov 8, 2026. Editorial policy