R
Bland AI vs PolyAI
Pricing, features, platforms and who each one suits — side by side.
B
Choose Bland AI if…
- you want a free plan to start with
- you work on Self-hosted
- you're in its core audience: enterprise contact centers, healthcare providers
P
Choose PolyAI if…
- you need an API to build on
- you want to trial it before paying
- you're in its core audience: enterprise contact centers, customer service leaders
Side by side
Feature Bland AI PolyAI
Pricing modelFreemiumContact for pricing
Starting price$299/mo—
Free plan
Free trial
API
Open source
PlatformsWeb, Self-hostedWeb, API
CompanyBlandPolyAI Ltd
Full feature lists
B Bland AI
- Inbound and outbound AI phone agents
- Deployment across phone, SMS and web
- In-house speech-to-text, LLM and text-to-speech models
- 40+ languages, real-time translation in 23
- Custom voice clones
- Decision-level observability for agent calls
- Testing changes without affecting live calls
- Conversational pathways, knowledge bases and automations
P PolyAI
- Audio-native Dialog-RSN-1 voice model with sub-300ms latency
- Dialog Studio for no-code to full-code agent building
- Voice, SMS, WhatsApp, web chat and email channels
- Guardrails, PII redaction and human-in-the-loop controls
- Test calls, simulated conversations and A/B tests
- Pre-built connectors plus any API or MCP server
- Bring your own carrier over SIP at no charge
- Data residency in US, UK, EU and APAC
Their home pages
What each vendor shows first: the pitch, the plans and the sign-up.
Bland AI · bland.ai
PolyAI · poly.aiWhat you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
Bland AI
Start$0.14/min
Build$299/mo + $0.12/min
EnterpriseCustom
PolyAI
Dialog-RSN-1 API2¢ per connected minute
PlatformCustom
Price changes we've recorded
We re-read each pricing page every month and log what changed.
Bland AI
- Nov 8, 2026Start: $0.14 → $0
PolyAI
- Nov 8, 2026Pricing model: Contact for pricing → Free trial
Strengths and limitations
Bland AI
- $0 platform fee Start plan with no card required
- Per-minute rate includes LLM, STT and TTS with no token charges
- SOC 2 Type I/II, HIPAA and on-prem deployment options
- Runs on its own models and infrastructure
- Telephony billed separately from talk-time rate
- Start plan limited to 100 calls per day and 1 voice
- SSO, BAA and SMS/web chat reserved for Enterprise
PolyAI
- Published API price of 2¢ per connected minute, billed per second
- $100 free credit for new sign-ups for a limited time
- SOC 2, ISO 27001, PCI DSS and GDPR compliance
- No minimums on platform billing
- Platform pricing requires a sales quote
- API excludes telephony and orchestration
- API limited to 2 concurrent calls until a card is added
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Facts from each vendor's public pages, prices checked Nov 8, 2026. Editorial policy