TGroq vs PolyAI
Pricing, features, platforms and who each one suits — side by side.
Choose Groq if…
- you want a free plan to start with
- you're in its core audience: ai application developers, startups building llm products
Choose PolyAI if…
- you want to trial it before paying
- you're in its core audience: enterprise contact centers, customer service leaders
Side by side
Full feature lists
G Groq
- OpenAI-compatible API endpoint
- Text generation and reasoning models
- Speech-to-text and text-to-speech
- Vision and OCR support
- Tool use with built-in, remote MCP and local tools
- Structured outputs and prompt caching
- Performance, Flex and Batch service tiers
- Dedicated bare-metal LPU capacity for enterprises
P PolyAI
- Audio-native Dialog-RSN-1 voice model with sub-300ms latency
- Dialog Studio for no-code to full-code agent building
- Voice, SMS, WhatsApp, web chat and email channels
- Guardrails, PII redaction and human-in-the-loop controls
- Test calls, simulated conversations and A/B tests
- Pre-built connectors plus any API or MCP server
- Bring your own carrier over SIP at no charge
- Data residency in US, UK, EU and APAC
Their home pages
What each vendor shows first: the pitch, the plans and the sign-up.


What you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
Groq
PolyAI
Price changes we've recorded
We re-read each pricing page every month and log what changed.
Groq
No changes since we started tracking.
PolyAI
- Nov 8, 2026Pricing model: Contact for pricing → Free trial
Strengths and limitations
Groq
- Drop-in OpenAI-compatible API
- Free plan available
- Covers text, speech, vision and tool use in one API
- 13 data centers across four continents
- Free plan has lower rate limits than Developer plan
- Batch and Flex processing require the Developer plan
PolyAI
- Published API price of 2¢ per connected minute, billed per second
- $100 free credit for new sign-ups for a limited time
- SOC 2, ISO 27001, PCI DSS and GDPR compliance
- No minimums on platform billing
- Platform pricing requires a sales quote
- API excludes telephony and orchestration
- API limited to 2 concurrent calls until a card is added
More comparisons
Other options to consider
T

Cloud for running, fine-tuning and scaling open-source AI models on GPUs
FInference and fine-tuning platform for open AI models, for developers and teams


Inference and fine-tuning platform for open AI models, for developers and teams
O

One OpenAI-compatible API to reach hundreds of AI models across 80+ providers
R

Run, fine-tune and deploy open-source ML models through a cloud API
D

MOpen-weight AI models, chat and coding agent you can run on your own infrastructure


Open-weight AI models, chat and coding agent you can run on your own infrastructure
Facts from each vendor's public pages, prices checked Nov 8, 2026. Editorial policy