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PolyAI vs Slang.ai

Pricing, features, platforms and who each one suits — side by side.

PPolyAIContact for pricingVisit site
SSlang.aiPaidVisit site
VS
P

Choose PolyAI if…

  • you need an API to build on
  • you want to trial it before paying
  • you're in its core audience: enterprise contact centers, customer service leaders
S

Choose Slang.ai if…

  • you're in its core audience: restaurant owners, multi-location hospitality groups

Side by side

Feature PolyAI Slang.ai
Pricing modelContact for pricingPaid
Starting price——
Free plan
Free trial
API
Open source
Data retention—Kept as long as necessary to provide Services or business purposes
PlatformsWeb, APIWeb
CategoryVoice AgentsCustomer Support
CompanyPolyAI LtdGablex Inc. (d/b/a Slang.ai)
Full feature lists

P PolyAI

  • Audio-native Dialog-RSN-1 voice model with sub-300ms latency
  • Dialog Studio for no-code to full-code agent building
  • Voice, SMS, WhatsApp, web chat and email channels
  • Guardrails, PII redaction and human-in-the-loop controls
  • Test calls, simulated conversations and A/B tests
  • Pre-built connectors plus any API or MCP server
  • Bring your own carrier over SIP at no charge
  • Data residency in US, UK, EU and APAC

S Slang.ai

  • Answers restaurant phone calls with interruptible voice AI
  • Reservation management with OpenTable, Resy, SevenRooms integrations
  • 97 languages with automatic mid-call switching
  • 20 premium voices and custom greetings
  • VIP routing of frequent diners to staff
  • Cross-selling reservations to sister locations
  • Real-time alerts for private events and lost items
  • Call recordings, summaries and quality review

Their home pages

What each vendor shows first: the pitch, the plans and the sign-up.

PolyAI home page
P PolyAI · poly.ai
Slang.ai home page
S Slang.ai · slang.ai

What you'd pay

The cheapest plan that fits, per month, billed yearly where the plan offers it.

PolyAI

Dialog-RSN-1 API2¢ per connected minute
PlatformCustom

Slang.ai

CoreFrom $399 per location
PremiumFrom $599 per location
EnterpriseCustom

Price changes we've recorded

We re-read each pricing page every month and log what changed.

PolyAI

  1. Nov 8, 2026Pricing model: Contact for pricing → Free trial

Slang.ai

No changes since we started tracking.

Strengths and limitations

PolyAI

  • Published API price of 2¢ per connected minute, billed per second
  • $100 free credit for new sign-ups for a limited time
  • SOC 2, ISO 27001, PCI DSS and GDPR compliance
  • No minimums on platform billing
  • Platform pricing requires a sales quote
  • API excludes telephony and orchestration
  • API limited to 2 concurrent calls until a card is added

Slang.ai

  • Integrates with OpenTable, Resy, SevenRooms, Tripleseat and Yelp
  • Supports 97 languages on Premium
  • Starting prices published per location
  • Vendor says setup takes under 30 minutes
  • No free trial mentioned
  • Built specifically for restaurants, not general businesses
  • Superhost and 97-language support require the Premium plan

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Facts from each vendor's public pages, prices checked Oct 26, 2026. Editorial policy