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PolyAI vs Together AI

Pricing, features, platforms and who each one suits — side by side.

PPolyAIContact for pricingVisit site
TTogether AIPaidVisit site
VS
P

Choose PolyAI if…

  • you want to trial it before paying
  • you're in its core audience: enterprise contact centers, customer service leaders
T

Choose Together AI if…

  • you're in its core audience: ai startups, ml engineers

Side by side

Feature PolyAI Together AI
Pricing modelContact for pricingPaid
Starting price——
Free plan
Free trial
API
Open source
PlatformsWeb, APIWeb, API
CategoryVoice AgentsLLM APIs & Model Hosting
CompanyPolyAI LtdTogether AI
Full feature lists

P PolyAI

  • Audio-native Dialog-RSN-1 voice model with sub-300ms latency
  • Dialog Studio for no-code to full-code agent building
  • Voice, SMS, WhatsApp, web chat and email channels
  • Guardrails, PII redaction and human-in-the-loop controls
  • Test calls, simulated conversations and A/B tests
  • Pre-built connectors plus any API or MCP server
  • Bring your own carrier over SIP at no charge
  • Data residency in US, UK, EU and APAC

T Together AI

  • Serverless pay-per-token inference for open-source models
  • Batch inference up to 30 billion tokens per model
  • Provisioned throughput with 99% uptime SLA
  • Dedicated single-tenant model and container endpoints
  • On-demand and reserved NVIDIA H100, H200, B200, B300 clusters
  • LoRA and full fine-tuning with SFT and DPO
  • Code sandboxes and code interpreter for agents
  • Managed storage with zero egress fees

Their home pages

What each vendor shows first: the pitch, the plans and the sign-up.

PolyAI home page
P PolyAI · poly.ai
Together AI home page
T Together AI · together.ai

What you'd pay

The cheapest plan that fits, per month, billed yearly where the plan offers it.

PolyAI

Dialog-RSN-1 API2¢ per connected minute
PlatformCustom

Together AI

Serverless InferenceFrom $0.15 / $0.60 per 1M input/output tokens (gpt-oss-120B)
GPU Clusters (on-demand)$3.99/GPU-hour (H100)
Dedicated Inference$5.49/GPU-hour (H100)
Fine-tuningFrom $0.34 per 1M training tokens (Qwen3.5 9B SFT)
Provisioned ThroughputCustom

Price changes we've recorded

We re-read each pricing page every month and log what changed.

PolyAI

  1. Nov 8, 2026Pricing model: Contact for pricing → Free trial

Together AI

  1. Nov 8, 2026Serverless Inference: $0 → $0.15; New plan: GPU Clusters (on-demand) ($3.99); New plan: Dedicated Inference ($5.49); New plan: Fine-tuning ($0.34); Provisioned Throughput: Per PTU per minute → Custom; Plan dropped: Dedicated Inference (On-demand); Plan dropped: Dedicated Inference (Reserved)

Strengths and limitations

PolyAI

  • Published API price of 2¢ per connected minute, billed per second
  • $100 free credit for new sign-ups for a limited time
  • SOC 2, ISO 27001, PCI DSS and GDPR compliance
  • No minimums on platform billing
  • Platform pricing requires a sales quote
  • API excludes telephony and orchestration
  • API limited to 2 concurrent calls until a card is added

Together AI

  • Large catalog of open-source models across text, image, audio and video
  • Published per-token and per-GPU-hour prices
  • Path from serverless to dedicated and reserved capacity
  • Managed storage has no egress fees
  • Reserved GPU and dedicated capacity require contacting sales
  • Fine-tuning jobs carry minimum charges (e.g. $4–$60)
  • Usage-based billing makes monthly costs harder to predict

More comparisons

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Zendesk AI websiteZ

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Customer Support
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Intercom Fin websiteI

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Facts from each vendor's public pages, prices checked Nov 8, 2026. Editorial policy