V
VPolyAI vs Voice.ai
Pricing, features, platforms and who each one suits — side by side.
P
Choose PolyAI if…
- you want to trial it before paying
- you're in its core audience: enterprise contact centers, customer service leaders
V
Choose Voice.ai if…
- you want a free plan to start with
- you work on macOS
- you're in its core audience: customer support teams, content creators
Side by side
Feature PolyAI Voice.ai
Pricing modelContact for pricingFreemium
Starting price—$5/mo
Free plan
Free trial
API
Open source
PlatformsWeb, APIWeb, API, macOS
CategoryVoice AgentsText to Speech
CompanyPolyAI LtdVoice AI Inc.
Full feature lists
P PolyAI
- Audio-native Dialog-RSN-1 voice model with sub-300ms latency
- Dialog Studio for no-code to full-code agent building
- Voice, SMS, WhatsApp, web chat and email channels
- Guardrails, PII redaction and human-in-the-loop controls
- Test calls, simulated conversations and A/B tests
- Pre-built connectors plus any API or MCP server
- Bring your own carrier over SIP at no charge
- Data residency in US, UK, EU and APAC
V Voice.ai
- AI voice agents for inbound and outbound calls
- Text to speech in 15+ languages and accents
- Voice cloning from about 10 seconds of audio
- Real-time voice changer with noise remover
- Vocal remover, stem splitter and audio enhancer tools
- CRM and helpdesk integrations: Salesforce, HubSpot, Zendesk, Slack
- Python and TypeScript SDKs
- Cloud or on-premise deployment
Their home pages
What each vendor shows first: the pitch, the plans and the sign-up.
PolyAI · poly.ai
Voice.ai · voice.aiWhat you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
PolyAI
Dialog-RSN-1 API2¢ per connected minute
PlatformCustom
Voice.ai
Free$0
Starter$5/mo
Launch$24/mo ($12 first month)
Core$99/mo
Scale$330/mo
Business$880/mo
EnterpriseCustom
Price changes we've recorded
We re-read each pricing page every month and log what changed.
PolyAI
- Nov 8, 2026Pricing model: Contact for pricing → Free trial
Voice.ai
- Nov 8, 2026Launch: $12 → $24
Strengths and limitations
PolyAI
- Published API price of 2¢ per connected minute, billed per second
- $100 free credit for new sign-ups for a limited time
- SOC 2, ISO 27001, PCI DSS and GDPR compliance
- No minimums on platform billing
- Platform pricing requires a sales quote
- API excludes telephony and orchestration
- API limited to 2 concurrent calls until a card is added
Voice.ai
- Free plan with 5k credits a month
- Paid plans start at $5/month
- APIs and SDKs for agents, TTS and voice changing
- Lists GDPR, SOC 2 and HIPAA compliance
- Free plan has no instant voice clones and a 500-character limit per conversion
- HIPAA BAAs and SSO are limited to the Enterprise plan
More comparisons
Other options to consider
VV
Free, from $29/mo
V
Developer platform to build, test and deploy voice AI agents for phone calls
Voice AgentsFree planAPI
B
BB
Free, from $299/mo
R
R
Free trial
R
Build, deploy and monitor AI voice agents that answer and place phone calls
Voice AgentsAPI
S
SS
Contact
Z
ZZ
Free trial
I
IAI customer agent that resolves support, sales and ecommerce conversations
From $49.50/mo
I
From $49.50/mo
I
AI customer agent that resolves support, sales and ecommerce conversations
Customer SupportAPI
Facts from each vendor's public pages, prices checked Nov 8, 2026. Editorial policy