V
VRetell AI vs Voice.ai
Pricing, features, platforms and who each one suits — side by side.
R
Choose Retell AI if…
- you want to trial it before paying
- you're in its core audience: customer service teams, healthcare and insurance providers
V
Choose Voice.ai if…
- you want a free plan to start with
- you work on macOS
- you're in its core audience: customer support teams, content creators
Side by side
Feature Retell AI Voice.ai
Pricing modelFree trialFreemium
Starting price—$5/mo
Free plan
Free trial
API
Open source
PlatformsWeb, APIWeb, API, macOS
CategoryVoice AgentsText to Speech
CompanyRetell AIVoice AI Inc.
Full feature lists
R Retell AI
- Call transfer to human agents
- Appointment booking during calls
- Knowledge base answers for agents
- IVR navigation by pressing keypad options
- Batch outbound calling with branded caller ID
- Post-call analysis and AI quality assurance
- Choice of about 50 LLMs and several TTS providers
- Chat agents for web, in-app and SMS
V Voice.ai
- AI voice agents for inbound and outbound calls
- Text to speech in 15+ languages and accents
- Voice cloning from about 10 seconds of audio
- Real-time voice changer with noise remover
- Vocal remover, stem splitter and audio enhancer tools
- CRM and helpdesk integrations: Salesforce, HubSpot, Zendesk, Slack
- Python and TypeScript SDKs
- Cloud or on-premise deployment
What you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
Retell AI
Pay as You Go$0.07–$0.31/min (voice), $0.002+/message (chat)
EnterpriseCustom
Voice.ai
Free$0
Starter$5/mo
Launch$24/mo ($12 first month)
Core$99/mo
Scale$330/mo
Business$880/mo
EnterpriseCustom
Price changes we've recorded
We re-read each pricing page every month and log what changed.
Retell AI
No changes since we started tracking.
Voice.ai
- Nov 8, 2026Launch: $12 → $24
Strengths and limitations
Retell AI
- $10 in free credits and 20 free concurrent calls
- Usage-based billing to the nearest second; failed calls are not billed
- Choice of many LLM and TTS providers
- Lists HIPAA, SOC 2 Type II, GDPR and ISO 27001 compliance
- Per-minute cost depends on model choices and add-ons, which makes it harder to estimate
- Concurrency beyond 20 calls costs $8 per concurrent call per month
- Phone numbers ($2/mo) and SMS ($20/mo) are billed as separate subscriptions
Voice.ai
- Free plan with 5k credits a month
- Paid plans start at $5/month
- APIs and SDKs for agents, TTS and voice changing
- Lists GDPR, SOC 2 and HIPAA compliance
- Free plan has no instant voice clones and a 500-character limit per conversion
- HIPAA BAAs and SSO are limited to the Enterprise plan
More comparisons
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EAI voice generation, voice cloning, dubbing and voice agents for creators and teams
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E
Free, from $6/mo
E
AI voice generation, voice cloning, dubbing and voice agents for creators and teams
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P
PP
Contact
P
Voice and chat AI agents for enterprise customer service, plus a voice model API
Voice AgentsAPI
M
MM
Free, from $19/mo
M
AI voice generator, dubbing and voice agents for creators and businesses
Text to SpeechFree planAPI
Facts from each vendor's public pages. Editorial policy