Does HeyGen train AI on your data?
Yes, unless you opt out
“train and enhance the models that power our products and services, including to make our avatar creation models more accurate. It is necessary for our legitimate interest and subject to appropriate safeguards. You may request to opt-out of this training and enhancement by contacting us”
From HeyGen's privacy policy , checked Oct 28, 2026.
The rest of the data policy
Data retention
Backups kept 60 days after deletion, then permanently erased
“After you delete the information or the account, it is kept in the backups for the purpose of disaster recovery for 60 days and then automatically and permanently erased.”
Where data is stored
US
“Amazon Web Services Web hosting, data storage, image content moderation, and video processing Data location: United States”
Security and compliance
Similar tools that say they don't train on your data
Colossyan“Your documents, scripts, and videos are never used to train our AI models”
HeyGen and your data: common questions
Does HeyGen use my data to train AI?
Yes, unless you opt out. HeyGen's policy says: "train and enhance the models that power our products and services, including to make our avatar creation models more accurate. It is necessary for our legitimate interest and subject to appropriate safeguards. You may request to opt-out of this training and enhancement by contacting us" (checked Oct 28, 2026).
Can I stop HeyGen from training on my content?
The policy describes a way to opt out; the wording above says where. Plans for businesses often have different defaults, so check the terms of the plan you're on.
How long does HeyGen keep my data?
Backups kept 60 days after deletion, then permanently erased. The policy says: "After you delete the information or the account, it is kept in the backups for the purpose of disaster recovery for 60 days and then automatically and permanently erased."
Where does HeyGen store data?
US. The policy says: "Amazon Web Services Web hosting, data storage, image content moderation, and video processing Data location: United States"
What security certifications does HeyGen have?
Its security pages list SOC 2 Type II, GDPR, CCPA.
Which avatar & talking-head video tools don't train on your data?
Among the closest alternatives, Colossyan say in their policies that they don't use customer content for training.
Business plans often carry different terms than free and individual plans. We record what the public policy says; the quote shows which plan it covers. See HeyGen's full profile or how other AI tools compare.