Does Phrase train AI on your data?
Yes
“We also use the content (which may contain personal data) uploaded by our users and clients to enhance and maintain Phrase products and service offerings. This includes using the content for machine learning, where we train our models on uploaded data”
From Phrase's privacy policy , checked Oct 28, 2026. In Translation, 1 of 4 tools whose policies answer this say they don't train on customer content.
The rest of the data policy
Data retention
Deleted within 60 days after customer deletes content or agreement ends
“delete them in accordance with our retention and backup processes automatically within 60 days after the customer permanently deletes their content from the Phrase Solution or within 60 days from termination of the agreement”
Where data is stored
Not stated
Security and compliance
Similar tools that say they don't train on your data
“We do not use Customer Data or Personal Data submitted through these features to train general-purpose AI models, except as expressly disclosed otherwise and authorised by the Customer or user.”
Phrase and your data: common questions
Does Phrase use my data to train AI?
Yes. Phrase's policy says: "We also use the content (which may contain personal data) uploaded by our users and clients to enhance and maintain Phrase products and service offerings. This includes using the content for machine learning, where we train our models on uploaded data" (checked Oct 28, 2026).
How long does Phrase keep my data?
Deleted within 60 days after customer deletes content or agreement ends. The policy says: "delete them in accordance with our retention and backup processes automatically within 60 days after the customer permanently deletes their content from the Phrase Solution or within 60 days from termination of the agreement"
What security certifications does Phrase have?
Its security pages list GDPR.
Which translation tools don't train on your data?
Among the closest alternatives, Lokalise say in their policies that they don't use customer content for training.
Business plans often carry different terms than free and individual plans. We record what the public policy says; the quote shows which plan it covers. See Phrase's full profile or how other AI tools compare.