Does Zapier train AI on your data?
No
“We don’t train on the data that runs through your workflows, on any plan.”
From Zapier's privacy policy , checked Oct 28, 2026. In Workflow Automation, 3 of 4 tools whose policies answer this say they don't train on customer content.
The rest of the data policy
Data retention
Custom data retention available (Enterprise); default period not stated
“Custom data retention Control exactly how long your sensitive data remains.”
Where data is stored
Not stated
Security and compliance
Other tools that say they don't train on your data
n8n“We do not use personal data processed in connection with the Website or Services, including data from third-party services or integrations, to train n8n or third party machine learning (ML) models.”
Activepieces“Your automations, runs, documents and prompts are never training data.”
Zapier and your data: common questions
Does Zapier use my data to train AI?
No. Zapier's policy says: "We don’t train on the data that runs through your workflows, on any plan." (checked Oct 28, 2026).
How long does Zapier keep my data?
Custom data retention available (Enterprise); default period not stated. The policy says: "Custom data retention Control exactly how long your sensitive data remains."
What security certifications does Zapier have?
Its security pages list SOC 2 Type II, SOC 3, GDPR, CCPA.
Which workflow automation tools don't train on your data?
Among the closest alternatives, n8n, Activepieces say in their policies that they don't use customer content for training.
Business plans often carry different terms than free and individual plans. We record what the public policy says; the quote shows which plan it covers. See Zapier's full profile or how other AI tools compare.