Does Scribenote train AI on your data?
Yes
“we rely on using non-PII (Personally Identifiable Information) appointment data to continuously train how Scribenote generates notes. If you are on the Pro or Enterprise plans, you are opted-out by default.”
From Scribenote's privacy policy , checked Oct 28, 2026. In Medical Scribes, 5 of 7 tools whose policies answer this say they don't train on customer content.
The rest of the data policy
Data retention
Kept while providing Services; deleted when no longer required or after 6 months inactivity
“We will delete information when it is no longer required(for example, after your account is deleted and we are no longer providing Services to you) or if your account has been inactive for a period longer than six (6) months.”
Where data is stored
US
“All data will be transferred and stored in data centres in the United States, which is where our third-party providers are located.”
Security and compliance
Similar tools that say they don't train on your data
Freed“Freed never uses Protected Health Information for AI training purposes. Our AI model is designed with HIPAA compliance at its core and is only trained on de-identified notes that have been stripped of all patient identifiers.”
“No patient data is used to train, develop, or improve any of our AI models.”
CoVet“No Model Training on User Data Your data is never used to train our AI models.”
SOAPNoteAI“Your conversations with Penny and your clinical documentation are NOT used to train AI models.”
VetGeni“VetGeni does not train models on your patient records — and the AI providers we use (OpenAI and Anthropic) do not use data submitted through their APIs to train theirs.”
Scribenote and your data: common questions
Does Scribenote use my data to train AI?
Yes. Scribenote's policy says: "we rely on using non-PII (Personally Identifiable Information) appointment data to continuously train how Scribenote generates notes. If you are on the Pro or Enterprise plans, you are opted-out by default." (checked Oct 28, 2026).
How long does Scribenote keep my data?
Kept while providing Services; deleted when no longer required or after 6 months inactivity. The policy says: "We will delete information when it is no longer required(for example, after your account is deleted and we are no longer providing Services to you) or if your account has been inactive for a period longer than six (6) months."
Where does Scribenote store data?
US. The policy says: "All data will be transferred and stored in data centres in the United States, which is where our third-party providers are located."
What security certifications does Scribenote have?
Its security pages list SOC 2 Type II, ISO 42001.
Which medical scribes tools don't train on your data?
Among the closest alternatives, Freed, Heidi Health, CoVet, SOAPNoteAI, VetGeni say in their policies that they don't use customer content for training.
Business plans often carry different terms than free and individual plans. We record what the public policy says; the quote shows which plan it covers. See Scribenote's full profile or how other AI tools compare.