Does Upheal train AI on your data?
Yes, unless you opt out
“While de-identified data helps us improve Upheal, you can opt out any time.”
From Upheal's privacy policy , checked Oct 28, 2026. In Medical Scribes, 5 of 7 tools whose policies answer this say they don't train on customer content.
The rest of the data policy
Data retention
Session audio automatically deleted once notes are generated, unless you save it
“all session audio is automatically deleted once you get your notes. Of course, you can still choose to save it.”
Where data is stored
Not stated
Security and compliance
Similar tools that say they don't train on your data
Freed“Freed never uses Protected Health Information for AI training purposes. Our AI model is designed with HIPAA compliance at its core and is only trained on de-identified notes that have been stripped of all patient identifiers.”
“No patient data is used to train, develop, or improve any of our AI models.”
SOAPNoteAI“Your conversations with Penny and your clinical documentation are NOT used to train AI models.”
CoVet“No Model Training on User Data Your data is never used to train our AI models.”
VetGeni“VetGeni does not train models on your patient records — and the AI providers we use (OpenAI and Anthropic) do not use data submitted through their APIs to train theirs.”
Upheal and your data: common questions
Does Upheal use my data to train AI?
Yes, unless you opt out. Upheal's policy says: "While de-identified data helps us improve Upheal, you can opt out any time." (checked Oct 28, 2026).
Can I stop Upheal from training on my content?
The policy describes a way to opt out; the wording above says where. Plans for businesses often have different defaults, so check the terms of the plan you're on.
How long does Upheal keep my data?
Session audio automatically deleted once notes are generated, unless you save it. The policy says: "all session audio is automatically deleted once you get your notes. Of course, you can still choose to save it."
What security certifications does Upheal have?
Its security pages list SOC 2 Type II, HIPAA, GDPR.
Which medical scribes tools don't train on your data?
Among the closest alternatives, Freed, Heidi Health, SOAPNoteAI, CoVet, VetGeni say in their policies that they don't use customer content for training.
Business plans often carry different terms than free and individual plans. We record what the public policy says; the quote shows which plan it covers. See Upheal's full profile or how other AI tools compare.