Structurely vs Vapi

Pricing, features, platforms and who each one suits — side by side.

Structurely

AI voice, SMS and email agents that automate sales and customer service calls

Contact for pricingVisit site

Vapi

Developer platform to build, test and deploy voice AI agents for phone calls

Free · from $29/moVisit site

Choose Structurely if…

you're in its core audience: sales and call center teams, mortgage and real estate firms

Choose Vapi if…

you want a free plan to start with
you're in its core audience: developers, customer support teams

Side by side

FeatureS

StructurelyV

Vapi

Pricing modelContact for pricingFreemium

Starting price—$29/mo

Free plan

Free trial

API

Open source

Trains AI on your content—Yes

Data retentionKept for period necessary to fulfil purposes, unless law requires longerDepends on customer config; free plan 14 days raw data; deleted on request

Security and complianceCCPASOC 2, HIPAA, PCI DSS

Salesforce/HubSpot sync—

Outreach sequences—

Built-in dialer—

MCP server

PlatformsWeb, APIWeb, API

CategorySales Assistants & CRMVoice Agents

CompanyReinform, Inc. · United StatesVapi Inc. · United States

Full feature lists

S Structurely

Inbound and outbound AI voice calling
Two-way SMS and email follow-up
Appointment and callback scheduling
Live call transfers to human reps
Automatic call dispositions and CRM updates
Document collection during conversations
AI power dialer inside Salesforce
REST APIs, webhooks and MCP for headless builds

V Vapi

Configurable voice, conversation flow and telephony
Call testing and simulation before going live
Real-time call monitoring and observability
Built-in AI conversation guardrails
Twilio, Vonage, Telnyx and Vapi SIP telephony
Model providers passed through at cost
SSO, OAuth and RBAC access controls
SOC 2, HIPAA and PCI compliance

Their home pages

What each vendor shows first: the pitch, the plans and the sign-up.

Structurely home page — S Structurely · structurely.com

What you'd pay

The cheapest plan that fits, per month, billed yearly where the plan offers it.

What the free plans include

Structurely

No free plan.

Vapi

$5 free credits to get you started
2 organizations
4 concurrent calls
14 days raw data retention

All plans and prices

Structurely

Small TeamCustom (platform fee + usage)

Large TeamCustom (platform fee + usage)

Enterprise / Build Your OwnCustom

Vapi

No Success Package$0 to start, $0.05/min hosting

Core$29

Pro10% of Vapi hosting fee, $999/mo minimum

PremierCustom

Strengths and limitations

Structurely

Usage pricing from $0.07/min voice and $0.02 per SMS or email
No per-seat licensing
Supports voice, SMS, RCS, email and chat in one platform
Can run headless or white label through its APIs

Platform fees are not published; you have to contact sales
APIs and webhooks are not part of the Small Team plan
No self-serve free plan listed

Vapi

$5 free credits and no minimum minutes to start
Model provider costs passed through with no markup
Unlimited agents on every plan
SOC 2, HIPAA and PCI compliance

The hosting fee and provider costs add up; the page estimates $82–$129 for 1,000 minutes
HIPAA compliance is a $2,000/month add-on
The free tier has no support SLA and allows only 4 concurrent calls
Pro requires a $999/month minimum