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Abridge vs Heidi Health
Pricing, features, platforms and who each one suits — side by side.
A
Choose Abridge if…
- you're in its core audience: health systems, physicians and clinicians
H
Choose Heidi Health if…
- you want a free plan to start with
- you work on macOS, Windows
- you're in its core audience: general practitioners, hospital clinicians
Side by side
Feature Abridge Heidi Health
Pricing modelContact for pricingFreemium
Starting price——
Free plan
Free trial
API
Open source
Trains AI on your content—No
Data retentionCustomer Data retained as described in the customer's agreement with AbridgeSensitive health information kept only for duration requested by the Practitioner
PlatformsWebWeb, macOS, Windows
CategoryMedical ScribesMedical Scribes
CompanyAbridge AI, Inc.Heidi Health Ltd
Based inUnited StatesUnited Kingdom
Founded——
Part of——
Key features
A Abridge
- Real-time capture of clinician-patient conversations
- Draft clinical notes generated from visit conversations
- Pre-visit summaries of patient history and prior visits
- Clinical decision support and care gap identification
- Coding specificity and billable documentation for revenue cycle
- Nursing documentation from natural conversations
- Patient summaries and order support after visits
- Supports conversations in 28 languages
H Heidi Health
- AI scribe that generates clinical notes from consultations
- Clinical coding and documentation integrity checks
- Telehealth audio capture
- Desktop-wide dictation
- Clip-on Remote microphone for ward rounds
- Evidence answers with citations and CPD/CME tracking
- Letter and patient communication workflows
- EPR integration
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Abridge
Contact for pricing. Plan details aren't published.
Heidi Health
FreeFree
ClinicianNot published
PracticeNot published
EnterpriseCustom
Strengths and limitations
Abridge
- Used by 300+ health systems, including Kaiser Permanente and Johns Hopkins
- Named Best in KLAS for ambient AI in 2025 and 2026
- Covers pre-visit, encounter and post-visit work
- Publishes whitepapers on AI evaluation and hallucination reduction
- No public pricing; access is through sales
- Built for enterprise health systems rather than individual practitioners
- No free plan or trial listed
Heidi Health
- Free plan includes unlimited transcription and Evidence answers
- 14-day trial on the Clinician and Practice plans
- Desktop apps for macOS and Windows
- Compliance pages for HIPAA, GDPR, the UK, AU/NZ and Canada
- Prices for paid plans are not published
- EHR integration is a paid add-on
- No mobile app listed on the pricing page
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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy