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MAI clinical assistant for documentation and workflow tasks for care teams
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Heidi Health vs Upheal
Pricing, features, platforms and who each one suits — side by side.
H
Choose Heidi Health if…
- you work on Windows
- you're in its core audience: general practitioners, hospital clinicians
U
Choose Upheal if…
- you work on iOS, Android, Chrome
- you're in its core audience: individual therapists, group practices
Side by side
Feature Heidi Health Upheal
Pricing modelFreemiumFreemium
Starting price—$39/mo
Free plan
Free trial
API
Open source
Trains AI on your contentNoYes, unless you opt out
Data retentionSensitive health information kept only for duration requested by the PractitionerSession audio automatically deleted once notes are generated, unless you save it
Security and compliance—SOC 2 Type II, HIPAA, GDPR
Updates, last 90 days—5
PlatformsWeb, macOS, WindowsWeb, iOS, Android, macOS, Chrome
CategoryMedical ScribesMedical Scribes
CompanyHeidi Health LtdUpheal, Inc.
Based inUnited KingdomUnited States
Founded—2021
Part of——
Key features
H Heidi Health
- AI scribe that generates clinical notes from consultations
- Clinical coding and documentation integrity checks
- Telehealth audio capture
- Desktop-wide dictation
- Clip-on Remote microphone for ward rounds
- Evidence answers with citations and CPD/CME tracking
- Letter and patient communication workflows
- EPR integration
U Upheal
- AI progress notes drafted about 60 seconds after sessions
- In-person, virtual, dictation and upload-based note capture
- 30+ note templates and 170+ customizable sections
- Compliance checker against payer criteria
- AI treatment plans with Golden Thread progress tracking
- Built-in HIPAA-compliant telehealth and Zoom integration
- Insurance billing, claims, ERA and eligibility checks
- AI Assistant that reschedules, invoices and files claims with approval
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Heidi Health
FreeFree
ClinicianNot published
PracticeNot published
EnterpriseCustom
Upheal
Free$0/month
AI Notes$39/month
EHR Pay-as-you-go$1/session
EHR Pro$99/month
AI Assistant Pro add-on+$39/month
Group practiceCustom
Strengths and limitations
Heidi Health
- Free plan includes unlimited transcription and Evidence answers
- 14-day trial on the Clinician and Practice plans
- Desktop apps for macOS and Windows
- Compliance pages for HIPAA, GDPR, the UK, AU/NZ and Canada
- Prices for paid plans are not published
- EHR integration is a paid add-on
- No mobile app listed on the pricing page
Upheal
- Free plan available; trial needs no credit card
- Works alongside an existing EHR or as a full EHR
- Session audio deleted by default; AI-training opt-out available
- 30-day money back guarantee and student/non-profit discount
- Free plan limited to individual therapy and text, dictation or upload notes
- Unlimited AI Assistant costs an extra $39/month except on EHR Pro
- Family therapy notes limited to SOAP and custom templates
- Insurance claims and eligibility checks carry per-use fees
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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy