M
MAI clinical assistant for documentation and workflow tasks for care teams
Contact
Abridge vs Upheal
Pricing, features, platforms and who each one suits — side by side.
A
Choose Abridge if…
- you're in its core audience: health systems, physicians and clinicians
U
Choose Upheal if…
- you want a free plan to start with
- you work on iOS, Android, macOS
- you're in its core audience: individual therapists, group practices
Side by side
Feature Abridge Upheal
Pricing modelContact for pricingFreemium
Starting price—$39/mo
Free plan
Free trial
API
Open source
Trains AI on your content—Yes, unless you opt out
Data retentionCustomer Data retained as described in the customer's agreement with AbridgeSession audio automatically deleted once notes are generated, unless you save it
Security and compliance—SOC 2 Type II, HIPAA, GDPR
Updates, last 90 days—5
PlatformsWebWeb, iOS, Android, macOS, Chrome
CategoryMedical ScribesMedical Scribes
CompanyAbridge AI, Inc.Upheal, Inc.
Based inUnited StatesUnited States
Founded—2021
Part of——
Key features
A Abridge
- Real-time capture of clinician-patient conversations
- Draft clinical notes generated from visit conversations
- Pre-visit summaries of patient history and prior visits
- Clinical decision support and care gap identification
- Coding specificity and billable documentation for revenue cycle
- Nursing documentation from natural conversations
- Patient summaries and order support after visits
- Supports conversations in 28 languages
U Upheal
- AI progress notes drafted about 60 seconds after sessions
- In-person, virtual, dictation and upload-based note capture
- 30+ note templates and 170+ customizable sections
- Compliance checker against payer criteria
- AI treatment plans with Golden Thread progress tracking
- Built-in HIPAA-compliant telehealth and Zoom integration
- Insurance billing, claims, ERA and eligibility checks
- AI Assistant that reschedules, invoices and files claims with approval
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Abridge
Contact for pricing. Plan details aren't published.
Upheal
Free$0/month
AI Notes$39/month
EHR Pay-as-you-go$1/session
EHR Pro$99/month
AI Assistant Pro add-on+$39/month
Group practiceCustom
Strengths and limitations
Abridge
- Used by 300+ health systems, including Kaiser Permanente and Johns Hopkins
- Named Best in KLAS for ambient AI in 2025 and 2026
- Covers pre-visit, encounter and post-visit work
- Publishes whitepapers on AI evaluation and hallucination reduction
- No public pricing; access is through sales
- Built for enterprise health systems rather than individual practitioners
- No free plan or trial listed
Upheal
- Free plan available; trial needs no credit card
- Works alongside an existing EHR or as a full EHR
- Session audio deleted by default; AI-training opt-out available
- 30-day money back guarantee and student/non-profit discount
- Free plan limited to individual therapy and text, dictation or upload notes
- Unlimited AI Assistant costs an extra $39/month except on EHR Pro
- Family therapy notes limited to SOAP and custom templates
- Insurance claims and eligibility checks carry per-use fees
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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy