D
DFreed vs Heidi Health
Pricing, features, platforms and who each one suits — side by side.
F
Choose Freed if…
- you're in its core audience: independent physicians, nurse practitioners
H
Choose Heidi Health if…
- you want a free plan to start with
- you work on macOS, Windows
- you're in its core audience: general practitioners, hospital clinicians
Side by side
Feature Freed Heidi Health
Pricing modelFree trialFreemium
Starting price$39/mo—
Free plan
Free trial
API
Open source
Trains AI on your contentNoNo
Data retentionRecordings deleted after note completion; notes deleted manually or auto-deleted after 30 daysSensitive health information kept only for duration requested by the Practitioner
Security and complianceSOC 2 Type II, HIPAA—
PlatformsWebWeb, macOS, Windows
CategoryMedical ScribesMedical Scribes
CompanyFreed Inc.Heidi Health Ltd
Based inUnited StatesUnited Kingdom
Founded——
Part of——
Key features
F Freed
- Ambient scribing of in-person and telehealth visits
- Specialty-specific and custom note templates
- ICD-10, CPT and E/M coding suggestions
- Cited clinical evidence answers from 50+ sources
- One-click push to browser-based EHRs
- Patient instructions, referral letters and visit prep summaries
- Multilingual capture translated into English notes
- AI receptionist with two-way SMS and shared inbox
H Heidi Health
- AI scribe that generates clinical notes from consultations
- Clinical coding and documentation integrity checks
- Telehealth audio capture
- Desktop-wide dictation
- Clip-on Remote microphone for ward rounds
- Evidence answers with citations and CPD/CME tracking
- Letter and patient communication workflows
- EPR integration
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Freed
Starter$39/mo
Core$59–$79/mo (monthly vs annual billing)
Premier$104–$119/mo (monthly vs annual billing)
GroupsCustom
Front DeskStarting at $149/mo
Heidi Health
FreeFree
ClinicianNot published
PracticeNot published
EnterpriseCustom
Strengths and limitations
Freed
- 7-day free trial with no credit card needed
- Core plan free for residents, students and trainees
- Audio recordings are deleted after notes are processed
- Works on desktop, tablet and smartphone
- Starter plan is capped at 40 notes per month
- EHR push and coding require the Premier plan
- EHR integration limited to browser-based EHRs
- Notes are produced in English only
Heidi Health
- Free plan includes unlimited transcription and Evidence answers
- 14-day trial on the Clinician and Practice plans
- Desktop apps for macOS and Windows
- Compliance pages for HIPAA, GDPR, the UK, AU/NZ and Canada
- Prices for paid plans are not published
- EHR integration is a paid add-on
- No mobile app listed on the pricing page
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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy