D
DFreed vs Upheal
Pricing, features, platforms and who each one suits — side by side.
F
Choose Freed if…
- you're in its core audience: independent physicians, nurse practitioners
U
Choose Upheal if…
- you want a free plan to start with
- you work on iOS, Android, macOS
- you're in its core audience: individual therapists, group practices
Side by side
Feature Freed Upheal
Pricing modelFree trialFreemium
Starting price$39/mo$39/mo
Free plan
Free trial
API
Open source
Trains AI on your contentNoYes, unless you opt out
Data retentionRecordings deleted after note completion; notes deleted manually or auto-deleted after 30 daysSession audio automatically deleted once notes are generated, unless you save it
Security and complianceSOC 2 Type II, HIPAASOC 2 Type II, HIPAA, GDPR
Updates, last 90 days—5
PlatformsWebWeb, iOS, Android, macOS, Chrome
CategoryMedical ScribesMedical Scribes
CompanyFreed Inc.Upheal, Inc.
Based inUnited StatesUnited States
Founded—2021
Part of——
Key features
F Freed
- Ambient scribing of in-person and telehealth visits
- Specialty-specific and custom note templates
- ICD-10, CPT and E/M coding suggestions
- Cited clinical evidence answers from 50+ sources
- One-click push to browser-based EHRs
- Patient instructions, referral letters and visit prep summaries
- Multilingual capture translated into English notes
- AI receptionist with two-way SMS and shared inbox
U Upheal
- AI progress notes drafted about 60 seconds after sessions
- In-person, virtual, dictation and upload-based note capture
- 30+ note templates and 170+ customizable sections
- Compliance checker against payer criteria
- AI treatment plans with Golden Thread progress tracking
- Built-in HIPAA-compliant telehealth and Zoom integration
- Insurance billing, claims, ERA and eligibility checks
- AI Assistant that reschedules, invoices and files claims with approval
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Freed
Starter$39/mo
Core$59–$79/mo (monthly vs annual billing)
Premier$104–$119/mo (monthly vs annual billing)
GroupsCustom
Front DeskStarting at $149/mo
Upheal
Free$0/month
AI Notes$39/month
EHR Pay-as-you-go$1/session
EHR Pro$99/month
AI Assistant Pro add-on+$39/month
Group practiceCustom
Strengths and limitations
Freed
- 7-day free trial with no credit card needed
- Core plan free for residents, students and trainees
- Audio recordings are deleted after notes are processed
- Works on desktop, tablet and smartphone
- Starter plan is capped at 40 notes per month
- EHR push and coding require the Premier plan
- EHR integration limited to browser-based EHRs
- Notes are produced in English only
Upheal
- Free plan available; trial needs no credit card
- Works alongside an existing EHR or as a full EHR
- Session audio deleted by default; AI-training opt-out available
- 30-day money back guarantee and student/non-profit discount
- Free plan limited to individual therapy and text, dictation or upload notes
- Unlimited AI Assistant costs an extra $39/month except on EHR Pro
- Family therapy notes limited to SOAP and custom templates
- Insurance claims and eligibility checks carry per-use fees
More comparisons
Other options to consider
DD
From $129/mo
M
MAI clinical assistant for documentation and workflow tasks for care teams
Contact
M
Contact
M
AI clinical assistant for documentation and workflow tasks for care teams
Medical Scribes
A
AA
Contact
N
NN
Contact
N
Ambient clinical documentation, dictation and coding AI for health systems
Medical ScribesAPI
S
SS
Contact
H
HH
Freemium
H
AI medical scribe, dictation and evidence answers for clinicians
Medical ScribesFree plan
Built from each vendor's public website; we haven't tested them hands-on. Editorial policy