S
SAI assistant that helps Shopify merchants build, run and grow their stores
Free trial
E-commerce AI toolsFull list
Store support, product content and shopping agents.
10 tools1 with a free plan3 with an API
10 tools
SS
Free trial
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AI assistant that helps Shopify merchants build, run and grow their stores
E-commerce
G
GG
From $10/mo
O
OO
From $43/mo
H
HH
Contact
H
AI product information platform for ecommerce catalogs, content and images
E-commerceAPI
O
OWebsite, online ordering, branded app and marketing for independent restaurants
From $249/mo
O
From $249/mo
R
RR
From $12/mo
S
SS
From $750/mo
P
PP
Paid
A
AAI shopping assistants, support agents and voice AI for e-commerce brands
Free, from $199/mo
A
Free, from $199/mo
A
AI shopping assistants, support agents and voice AI for e-commerce brands
Customer SupportFree plan
Y
YAI agents that resolve ecommerce support tickets, pre-sale questions and social DMs
From $1200/mo
Y
From $1200/mo
Y
AI agents that resolve ecommerce support tickets, pre-sale questions and social DMs
Customer Support
E-commerce tools compared
From each vendor's own pages, re-checked every two months. Of 9 tools we checked, 1 of 2 that state a policy don't train AI on your content, and 4 hold SOC 2 or ISO 27001.
How to choose e-commerce tools
Start with the job you need done, because these tools cover different parts of a store. Gorgias and Yuma AI focus on customer support, while Siena AI also covers shopping and social agents. Hypotenuse AI is built for catalogs, product content and images, and Octane AI builds product quizzes.
Next, check platform fit. Shopify Sidekick is for Shopify merchants, Octane AI is aimed at Shopify brands, and Rep AI works with stores on Shopify and WooCommerce. Siena AI and Alhena AI are described more broadly, for consumer and e-commerce brands.
Then compare pricing. Listed starting prices range from $10/mo for Gorgias and $12/mo for Rep AI to $750/mo for Siena AI and $1200/mo for Yuma AI. Alhena AI is the only freemium option, and Hypotenuse AI asks you to get in touch for pricing.
Finally, if you need custom integrations, look at API access: Gorgias, Octane AI and Hypotenuse AI list one. We did not test these tools, so confirm the details with each vendor.
Frequently asked questions
Are there free AI e-commerce tools?
Alhena AI is the only tool here listed as freemium, and its paid pricing starts at $199/mo. Shopify Sidekick, Rep AI, Octane AI, Gorgias and Yuma AI are listed with free trials rather than a free plan.
How much do AI e-commerce tools cost?
Listed starting prices range from $10/mo for Gorgias to $1200/mo for Yuma AI. In between are Rep AI at $12/mo, Octane AI at $43/mo, Alhena AI at $199/mo and Siena AI at $750/mo. Hypotenuse AI requires you to contact the vendor, and Shopify Sidekick has no listed starting price.
What should I look for in an AI e-commerce tool?
Check that it handles the job you need, such as support, shopping assistance, product content or quizzes. Then confirm it fits your store platform, your budget and any need for an API. Gorgias, Octane AI and Hypotenuse AI are the listed tools with an API.
What are the alternatives to Gorgias?
For support on a store, the closest options listed here are Yuma AI, which resolves e-commerce support tickets, and Siena AI, which offers customer service agents for consumer brands. Rep AI and Alhena AI also offer support agents, and they start at $12/mo and $199/mo respectively.