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DeepScribe vs Upheal

Pricing, features, platforms and who each one suits — side by side.

DDeepScribeContact for pricingVisit site
UUphealFree · from $39/moVisit site
VS
D

Choose DeepScribe if…

  • you're in its core audience: oncologists, community cancer centers
U

Choose Upheal if…

  • you want a free plan to start with
  • you work on iOS, Android, macOS
  • you're in its core audience: individual therapists, group practices

Side by side

Feature DeepScribe Upheal
Pricing modelContact for pricingFreemium
Starting price—$39/mo
Free plan
Free trial
API
Open source
Trains AI on your content—Yes, unless you opt out
Data retentionKept as long as necessary for identified purpose or required by lawSession audio automatically deleted once notes are generated, unless you save it
Security and complianceHIPAASOC 2 Type II, HIPAA, GDPR
Updates, last 90 days—5
PlatformsWebWeb, iOS, Android, macOS, Chrome
CategoryMedical ScribesMedical Scribes
CompanyDeepScribe Inc.Upheal, Inc.
Based inUnited StatesUnited States
Founded20172021
Part of——

Key features

D DeepScribe

  • Ambient capture of clinical conversations into notes
  • SmartPrep pre-visit chart summaries
  • Automated E/M, ICD-10 and HCC coding
  • Customization Studio for personalized note formats
  • Context-aware notes using labs, imaging and past notes
  • Embedded access inside OncoEMR and iKnowMed
  • Epic EHR integration

U Upheal

  • AI progress notes drafted about 60 seconds after sessions
  • In-person, virtual, dictation and upload-based note capture
  • 30+ note templates and 170+ customizable sections
  • Compliance checker against payer criteria
  • AI treatment plans with Golden Thread progress tracking
  • Built-in HIPAA-compliant telehealth and Zoom integration
  • Insurance billing, claims, ERA and eligibility checks
  • AI Assistant that reschedules, invoices and files claims with approval

Plans and prices

From each vendor's site. Prices change — confirm before buying.

DeepScribe

Contact for pricing. Plan details aren't published.

Upheal

Free$0/month
AI Notes$39/month
EHR Pay-as-you-go$1/session
EHR Pro$99/month
AI Assistant Pro add-on+$39/month
Group practiceCustom

Strengths and limitations

DeepScribe

  • Purpose-built for oncology and other specialties
  • Scored 98.8 overall in the 2025 KLAS Spotlight Report
  • Runs embedded inside OncoEMR and iKnowMed
  • Combines documentation and coding in one platform
  • No public pricing; a demo request is required
  • No mobile apps or API listed
  • Built for specialty care rather than general practice

Upheal

  • Free plan available; trial needs no credit card
  • Works alongside an existing EHR or as a full EHR
  • Session audio deleted by default; AI-training opt-out available
  • 30-day money back guarantee and student/non-profit discount
  • Free plan limited to individual therapy and text, dictation or upload notes
  • Unlimited AI Assistant costs an extra $39/month except on EHR Pro
  • Family therapy notes limited to SOAP and custom templates
  • Insurance claims and eligibility checks carry per-use fees

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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy