CareStack
Cloud dental practice management software with AI coordinators for clinics and DSOs
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Pricing
Contact for pricing
API
Yes
Company
Good Methods Global Inc.
Platforms
What is CareStack?
CareStack is cloud-based practice management software for dental offices. It covers scheduling, clinical charting, treatment planning, insurance claims, patient payments, and reporting in one system. The company says more than 3,000 dental practices use it.
The platform includes patient-facing tools such as online self-scheduling, a patient portal, kiosk check-in, two-way texting, and teledentistry. It also has a set of AI "teammates". Connie confirms appointments and Colby follows up on patient balances. Both are available now. Coordinators for recall, treatment follow-up, and filling cancellations are listed as launching soon. A mobile app lets staff manage appointments and communications away from the office.
CareStack is built for single private practices, dental startups, specialty offices (ortho, perio, endo, oral surgery, pediatric), mobile dentistry, and multi-location groups and DSOs. It is HIPAA compliant and holds SOC 2 Type 2 and ISO 27001:2022 certifications.
Key features
- Multi-location scheduling with online self-service booking
- AI coordinators that confirm appointments and collect balances
- General and periodontal clinical charting
- Treatment planning with e-signatures
- Electronic claims, eligibility verification and centralized claims management
- Patient portal, kiosk check-in and two-way texting
- Built-in teledentistry and reputation management
- Analytics, reporting and provider payroll
Use cases
Who it's for
Running a multi-location DSO
Groups can consolidate scheduling, referrals and reporting across locations in one cloud system.
Reducing no-shows
The Connie AI coordinator confirms appointments by call, text and email and updates the schedule.
Improving patient collections
Colby follows up on balances by voice and text-to-pay, alongside payment plans and electronic statements.
Opening a new practice
Startup kits help new dental offices set up the software from day one.
CareStack pricing
From the vendor's site, checked Oct 26, 2026; we re-check prices monthly. Prices change — confirm on their pricing page.
Pricing is by quote: contact the vendor.
How CareStack compares
- CareStack has no free plan, and neither do the 4 alternatives below.
- It offers an API, which none of the others do.
| Tool | Starts at | Free plan | Free trial | API | Open source | |
|---|---|---|---|---|---|---|
| C | Quote | — | — | — | ||
| W | $199/mo | — | — | — | — | CareStack vs Weave |
| S | $49/mo | — | — | — | CareStack vs SimplePractice | |
| W | Quote | — | — | — | — | CareStack vs WebPT |
| D | Quote | — | — | — | — | CareStack vs Dental Intelligence |
Compare 5 capabilities
| Capability | CareStack | SimplePractice | WebPT |
|---|---|---|---|
| Ambient scribing | — | ||
| Billing code suggestions | — | — | |
| Custom note templates | — | — | |
| Patient letters & instructions | — | — | |
| AI phone receptionist | — | — |
Capabilities as stated on each vendor's own site; — means the site doesn't say. The closest alternatives in our directory by category. “Starts at” is the cheapest paid plan per month, as each vendor lists it.
CareStack data and privacy
Trains AI on your content
Not stated
Data retention
Not stated
Where data is stored
Not stated
Security and compliance
From CareStack's own pages, checked Oct 28, 2026. We only show what the vendor states in writing; “not stated” means the pages don't say.
Pros and cons
Strengths
- Covers clinical, scheduling, billing and analytics in one platform
- HIPAA compliant with SOC 2 Type 2 and ISO 27001:2022 certifications
- Two AI coordinators available now for confirmations and collections
- Mobile app for managing appointments and communications remotely
Limitations
- No public pricing; requires booking a demo
- Three of five AI coordinators are still launching soon
- Built only for dental practices
CareStack FAQ
How much does CareStack cost?
The provided pages list no prices. You need to book a demo or contact sales.
Is CareStack cloud-based?
Yes. It is cloud-based dental practice management software, and a mobile app is also offered.
Is CareStack HIPAA compliant?
Yes. It is HIPAA compliant and holds SOC 2 Type 2 and ISO 27001:2022 certifications.
What AI features does CareStack include?
Connie (appointment confirmations) and Colby (patient collections) are available now. Recall, treatment and scheduling coordinators are listed as launching soon.
Who is CareStack for?
Private practices, dental startups, specialty offices, mobile dentistry, and multi-location groups and DSOs.
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CareStack in our articles
CareStack
Contact for pricing
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