Tray.io

Enterprise iPaaS for integrations, automations, AI agents and governed MCP

From $50/mo tray.io

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Pricing

From $50/mo

Free trial

Yes

API

Yes

Platforms

WebAPISlack

What is Tray.io?

Tray.ai is an enterprise integration platform (iPaaS) for building integrations, automations and AI agents across 700+ connectors, with governance built in. It also manages Model Context Protocol (MCP) access for agents. Teams build in Tray Build, a visual low-code builder, or in Tray Headless, which works with Claude Code, Codex and other coding assistants.

The platform has two parts. Tray iPaaS covers process automation, data integration, API management, the Merlin Agent Builder and the Agent Gateway for MCP. Tray Helix deploys apps built with AI coding tools to a managed runtime with one command. It adds SSO, managed credentials, per-app cost tracking and an internal app registry.

Pricing is based on usage, measured in Tasks and Helix Compute Units. There are no per-user or per-connection fees. Tray is built for enterprise IT, RevOps, finance and HR teams that want integrations and AI work on one governed platform.

Key features

700+ connectors, plus connector development for any API
Merlin no-code AI agent builder with guardrails and audit logs
Agent Gateway exposing connectors as governed MCP tools
Visual drag-and-drop builder with pre-built templates
Claude Code and Codex plugins via Tray Headless
One-command deployment of AI-built apps to managed runtime
Per-app and per-team tracking of LLM and compute spend
RBAC, audit trails and observability across workflows

Use cases

Who it's for

Enterprise IT teamsRevenue and marketing operationsFinance systems teamsDevelopers using AI coding assistantsHR and support operations

Lead routing

Route inbound leads to sales reps automatically. DocuSign reports getting 99% of leads to sales in under 3 minutes.

IT service desk agents

Deploy AI agents in Slack or Teams that answer IT tickets. Apollo reports 40% ticket deflection in the first two weeks.

ERP and CRM integration

Sync data between systems such as Salesforce and NetSuite for order-to-cash and procure-to-pay processes.

Governing AI-built apps

Put apps built with Claude Code, Codex or Cursor into production with SSO, managed credentials and cost caps.

Tray.io pricing

From the vendor's site, checked Oct 26, 2026; we re-check prices monthly. Prices change — confirm on their pricing page.

Tray Helix

month

Starts at $50/mo

One-command deployment of AI-built apps
Managed credentials and runtime
Usage billed in Helix Compute Units

Pro

year

Talk to sales

3 workspaces
7-day insights
7-day log retention
700+ connectors

Team

year

Talk to sales

20 workspaces
30-day insights
Guardian Log Masking
All add-ons available

Enterprise

year

Talk to sales

Unlimited workspaces
180-day insights
SSO, HIPAA, regional hosting
Log streaming and on-premise connectivity

Which plan do you need?

People

MakeCore$9/mo
Microsoft Power AutomatePower Automate Premium$15/mo
ZapierProfessional$19.99/mo
Tray.ioTray Helix$50/mo

The cheapest paid plan with a published price that fits. Custom and sales-quoted plans aren't included.

How Tray.io compares

At $50/mo, Tray.io has the highest entry price of the 4 tools here with published prices (median $17.49).
Tray.io has no free plan, while 3 of the 4 alternatives below have one.
It offers an API, which only 2 of the others do.

Tool	Starts at	Free plan	Free trial	API	Open source
TTray.io	$50/mo	—			—
ZZapier	$19.99/mo				—	Tray.io vs Zapier
Nn8n	—			—	—	Tray.io vs n8n
MMake	$9/mo		—		—	Tray.io vs Make
MMicrosoft Power Automate	$15/mo	—		—	—	Tray.io vs Microsoft Power Automate

Compare 8 capabilities

Capability	Tray.io	Zapier	n8n	Make	Microsoft Power Automate
Self-hosting	—	—		—	—
MCP server					—
AI agent builder
Custom code steps	—	—			—
Prompt-to-workflow			—
Desktop RPA	—	—	—	—
Custom connectors
Embedded integrations			—	—	—

Capabilities as stated on each vendor's own site; — means the site doesn't say. The closest alternatives in our directory by category. “Starts at” is the cheapest paid plan per month, as each vendor lists it.

Tray.io data and privacy

Trains AI on your content

Not stated

Data retention

Configurable log retention policies; 7-day logs on Pro and Team

“Retention policies you configure, with real-time streaming to Splunk, Datadog, or any SIEM your security team already uses.”

Where data is stored

US, EU, and APAC regional hosting

“US, EU, and APAC regional hosting. Data encrypted at rest and in transit.”

Security and compliance

SOC 2 Type IIHIPAAGDPRCCPA

From Tray.io's own privacy and security pages , checked Oct 28, 2026. We only show what the vendor states in writing; “not stated” means the pages don't say.

Who's behind Tray.io

Company: Tray.ai, Inc.
Based in: San Francisco, United States
Founded: 2012
Founders: Rich Waldron, Alistair Russell, Dominic Lewis

From Tray.io's own about, terms and privacy pages, checked Oct 28, 2026.

Tray.io release activity

Jun

Jul

Aug

Sep

Oct

Nov

9 changelog entries since Jun 2026, latest Oct 13, 2026. Changelog

Pros and cons

Strengths

No per-user, per-connection or per-runtime fees
Retries are not charged as Tasks
Offers both a visual builder and a code-first path for coding assistants
Lists SOC 1, SOC 2, HIPAA and GDPR compliance

Limitations

iPaaS plan prices are not published and require talking to sales
SSO, HIPAA and regional hosting cost extra unless you're on Enterprise
Pro plan limited to 3 workspaces and 7-day log retention

Tray.io FAQ

How much does Tray.ai cost?

Tray says pricing starts at $50 a month. Pro, Team and Enterprise iPaaS plans are priced through sales.

Is there a free trial?

Yes. Tray offers a free trial that lets you size your usage before you buy.

How is usage billed?

Usage is measured in Tasks (one workflow step each) and Helix Compute Units. Customers commit to an annual volume, and usage above it is settled at a true-up.

Does Tray charge per user?

No. There are no per-user, per-connection or per-runtime fees.

Which plan includes SSO and HIPAA?

Enterprise includes them. Team customers can buy them as add-ons.