A
AScribenote vs Upheal
Pricing, features, platforms and who each one suits — side by side.
S
Choose Scribenote if…
- you're in its core audience: veterinarians, veterinary technicians and care teams
U
Choose Upheal if…
- you want the lower entry price ($39/mo vs $79/mo)
- you work on iOS, Android, macOS
- you're in its core audience: individual therapists, group practices
Side by side
Feature Scribenote Upheal
Pricing modelFreemiumFreemium
Starting price$79/mo$39/mo
Free plan
Free trial
API
Open source
Trains AI on your contentYesYes, unless you opt out
Data retentionKept while providing Services; deleted when no longer required or after 6 months inactivitySession audio automatically deleted once notes are generated, unless you save it
Security and complianceSOC 2 Type II, ISO 42001SOC 2 Type II, HIPAA, GDPR
Updates, last 90 days—5
PlatformsWebWeb, iOS, Android, macOS, Chrome
CategoryMedical ScribesMedical Scribes
CompanyScribenote Inc.Upheal, Inc.
Based inCanadaUnited States
Founded20192021
Part of——
Key features
S Scribenote
- Records appointments and calls on phone, tablet or laptop
- Generates structured SOAP notes from speech
- PIMS export through Widget Mode and PIMSPal
- Custom Adaptive Templates and template library
- Callback, dental, multi-pet and ultrasound templates
- Teams Mode for unlimited care team members
- Multi-language mode and advanced name correction
- Companion for questions about any patient
U Upheal
- AI progress notes drafted about 60 seconds after sessions
- In-person, virtual, dictation and upload-based note capture
- 30+ note templates and 170+ customizable sections
- Compliance checker against payer criteria
- AI treatment plans with Golden Thread progress tracking
- Built-in HIPAA-compliant telehealth and Zoom integration
- Insurance billing, claims, ERA and eligibility checks
- AI Assistant that reschedules, invoices and files claims with approval
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Scribenote
Free$0
Pro$79/mo/DVM (yearly toggle); $99/DVM (monthly toggle)
EnterpriseCustom
Upheal
Free$0/month
AI Notes$39/month
EHR Pay-as-you-go$1/session
EHR Pro$99/month
AI Assistant Pro add-on+$39/month
Group practiceCustom
Strengths and limitations
Scribenote
- Free plan includes unlimited notes
- Billed per DVM, with care team members free through Teams Mode
- 2-week Pro trial with no credit card required
- SOC 2 Type II attestation and ISO/IEC 42001 certification
- Free plan uses standard models and has self-serve support only
- Free plan shares data for model improvement by default
- No special pricing for locum or part-time vets
- Custom templates require the Pro plan
Upheal
- Free plan available; trial needs no credit card
- Works alongside an existing EHR or as a full EHR
- Session audio deleted by default; AI-training opt-out available
- 30-day money back guarantee and student/non-profit discount
- Free plan limited to individual therapy and text, dictation or upload notes
- Unlimited AI Assistant costs an extra $39/month except on EHR Pro
- Family therapy notes limited to SOAP and custom templates
- Insurance claims and eligibility checks carry per-use fees
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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy