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Granola vs Otter.ai

Pricing, features, platforms and who each one suits — side by side.

GGranolaFree · from $14/moVisit site
OOtter.aiFree · from $8.33/moVisit site
VS
G

Choose Granola if…

  • you work on Slack
  • you're in its core audience: sales teams, product managers
O

Choose Otter.ai if…

  • you want the lower entry price ($8.33/mo vs $14/mo)
  • you work on Web, Chrome
  • you're in its core audience: sales teams, recruiters

Side by side

Feature Granola Otter.ai
Pricing modelFreemiumFreemium
Starting price$14/mo$8.33/mo
Free plan
Free trial
API
Open source
Trains AI on your contentYes, unless you opt outYes
Security and complianceSOC 2 Type II, HIPAA—
Bot-free recording
In-person mobile recording
Speaker labels
Chat across meetings
CRM sync
MCP server
Custom note templates
Call analytics—
PlatformsmacOS, Windows, iOS, Android, SlackWeb, iOS, Android, macOS, Windows, Chrome, API
CategoryMeeting NotesMeeting Notes
CompanyGranola, Inc.Otter.ai Inc
Based inUnited Kingdom—
Founded——
Part of——

Key features

G Granola

  • Bot-free transcription from device audio
  • AI-enhanced notes built on your own notes
  • Calendar sync with pre-meeting briefs
  • AI chat across all your meetings
  • Follow-up emails and action item lists
  • MCP connector for Claude, ChatGPT and other AI apps
  • Speaker tagging and custom note templates
  • iOS, Android and Apple Watch apps for in-person meetings

O Otter.ai

  • Live transcription with speaker identification
  • AI notetaker joins Zoom, Teams and Google Meet
  • Bot-free recording from desktop app
  • Automated summaries with action items
  • AI Chat search across meetings
  • Live-Assist coaching during calls
  • CRM sync to Salesforce and HubSpot
  • MCP server for ChatGPT and Claude

Plans and prices

From each vendor's site. Prices change — confirm before buying.

Granola

Basic$0
Business$14
Enterprise$35

Otter.ai

BasicFree
Pro$8.33/user/mo billed annually ($16.99 monthly)
Business$19.99/user/mo billed annually ($30 monthly)
EnterpriseCustom

Strengths and limitations

Granola

  • No bot joins your meetings
  • Free plan includes unlimited meeting notes
  • Apps for desktop, mobile and Apple Watch
  • SOC 2 Type II certified and audio is deleted after transcription
  • Free plan only shows 30 days of meeting history
  • CRM integrations and API access require a paid plan
  • SSO and Salesforce integration are Enterprise-only

Otter.ai

  • Free plan includes 300 transcription minutes a month
  • Records via bot, desktop, Chrome or mobile apps
  • Wide integration list including Salesforce, HubSpot, Slack and Notion
  • MCP server connects meeting data to AI assistants
  • Free plan caps conversations at 30 minutes and keeps 25 most recent
  • AI transcription limited to six languages
  • API, SSO and HIPAA only on Enterprise
  • SSO and SCIM require a 100-user minimum

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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy