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Fireflies.ai vs Otter.ai

Pricing, features, platforms and who each one suits — side by side.

FFireflies.aiFree · from $10/moVisit site
OOtter.aiFree · from $8.33/moVisit site
VS
F

Choose Fireflies.ai if…

  • you work on Slack
  • you're in its core audience: sales teams, recruiters
O

Choose Otter.ai if…

  • you want the lower entry price ($8.33/mo vs $10/mo)
  • you work on macOS, Windows
  • you're in its core audience: sales teams, recruiters

Side by side

Feature Fireflies.ai Otter.ai
Pricing modelFreemiumFreemium
Starting price$10/mo$8.33/mo
Free plan
Free trial
API
Open source
Trains AI on your contentNoYes
Data retentionAccount data deleted within 30 days of closing; zero data retention by third-party vendors—
Security and complianceSOC 2 Type II, ISO 42001, HIPAA, GDPR—
Bot-free recording
In-person mobile recording
Speaker labels
Chat across meetings
CRM sync
MCP server
Custom note templates—
Call analytics—
PlatformsWeb, iOS, Android, Chrome, API, SlackWeb, iOS, Android, macOS, Windows, Chrome, API
CategoryMeeting NotesMeeting Notes
CompanyFireflies.AI Corp.Otter.ai Inc
Based inUnited States—
Founded——
Part of——

Key features

F Fireflies.ai

  • Meeting bot that auto-joins Zoom, Google Meet and Teams calls
  • Transcription in 100+ languages with speaker recognition
  • AI summaries with action items and custom notes
  • AskFred assistant answers questions about past meetings
  • Sentiment analysis, topic trackers and talk-time analytics
  • 200+ AI Skills for follow-ups and candidate scoring
  • CRM, project management, ATS and Slack integrations
  • MCP server for Claude, ChatGPT and Devin

O Otter.ai

  • Live transcription with speaker identification
  • AI notetaker joins Zoom, Teams and Google Meet
  • Bot-free recording from desktop app
  • Automated summaries with action items
  • AI Chat search across meetings
  • Live-Assist coaching during calls
  • CRM sync to Salesforce and HubSpot
  • MCP server for ChatGPT and Claude

Plans and prices

From each vendor's site. Prices change — confirm before buying.

Fireflies.ai

FreeFree
Pro$10/seat/mo billed annually ($18 monthly)
Business$19/seat/mo billed annually ($29 monthly)
Enterprise$39/seat/mo, annual only

Otter.ai

BasicFree
Pro$8.33/user/mo billed annually ($16.99 monthly)
Business$19.99/user/mo billed annually ($30 monthly)
EnterpriseCustom

Strengths and limitations

Fireflies.ai

  • Free plan includes transcription, mobile apps and API access
  • Supports transcription in 100+ languages
  • SOC 2 Type II and ISO 42001 certified; customer data is not used for AI training
  • Offers desktop, iOS, Android and Chrome extension apps
  • Free plan has limited AI summaries and 400 minutes of storage per team
  • Recording limit is 2–4 hours per meeting, depending on plan
  • HIPAA compliance and SSO require the Enterprise plan
  • Enterprise plan is billed annually only

Otter.ai

  • Free plan includes 300 transcription minutes a month
  • Records via bot, desktop, Chrome or mobile apps
  • Wide integration list including Salesforce, HubSpot, Slack and Notion
  • MCP server connects meeting data to AI assistants
  • Free plan caps conversations at 30 minutes and keeps 25 most recent
  • AI transcription limited to six languages
  • API, SSO and HIPAA only on Enterprise
  • SSO and SCIM require a 100-user minimum

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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy