Otter.ai
AI meeting notetaker with live transcription, summaries and CRM follow-ups
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Pricing
Free · from $8.33/mo
Free trial
Yes
API
Yes
Company
Otter.ai Inc
Platforms
What is Otter.ai?
Otter.ai records and transcribes meetings, then turns them into summaries, action items and searchable notes. You can send its AI notetaker to Zoom, Microsoft Teams and Google Meet calls, or record without a bot from the Mac or Windows desktop app, the Chrome extension, or the iOS and Android apps.
Beyond transcription, Otter AI Chat answers questions across your past meetings, pre-call briefs collect earlier discussions before a meeting, and Live-Assist gives coaching prompts during calls. Notes and deal details can sync to Salesforce, HubSpot, Slack, Notion, Jira, Asana and other tools. An MCP server lets ChatGPT, Claude and similar assistants read your meeting data.
Otter suits sales teams, recruiters, educators, students and journalists who spend a lot of time in conversations. It has a free plan with 300 minutes a month, paid Pro and Business tiers, and an Enterprise plan with SSO, an API and an optional HIPAA add-on.
Key features
- Live transcription with speaker identification
- AI notetaker joins Zoom, Teams and Google Meet
- Bot-free recording from desktop app
- Automated summaries with action items
- AI Chat search across meetings
- Live-Assist coaching during calls
- CRM sync to Salesforce and HubSpot
- MCP server for ChatGPT and Claude
Use cases
Who it's for
Sales calls
Capture call notes, get live coaching, and sync deal details and next steps to the CRM.
Lectures and study
Record lectures and discussions and turn them into searchable notes and summaries.
Interviews for media
Transcribe interviews and pull out key quotes and draft-ready notes.
Recruiting interviews
Get help during candidate interviews and sync structured notes to Greenhouse.
Otter.ai pricing
From the vendor's site, checked Oct 26, 2026; we re-check prices monthly. Prices change — confirm on their pricing page.
Basic
forever
Free
- 300 monthly transcription minutes
- 30 minutes max per conversation
- 3 lifetime file imports
- 20 AI Chat queries per user
Pro
month
$8.33/user/mo billed annually ($16.99 monthly)
- 1,200 minutes per user
- Up to 90 mins per meeting
- 10 monthly file imports
- Salesforce, HubSpot, Zapier integrations
Business
month
$19.99/user/mo billed annually ($30 monthly)
- Unlimited meetings and in-app recordings
- Up to 4 hours per meeting
- Unlimited file imports
- Admin analytics and activity logs
Enterprise
Custom
- SSO, SCIM, domain capture
- Otter API & Webhooks
- HIPAA compliance add-on
- Otter Sales Notetaker
What the free plan gets you
- 300 monthly transcription minutes
- 3 lifetime audio/video file imports
- Max transcription time per conversation 30 minutes
- Conversation history 25 most recent
| Cost for a team, per month | 1 person | 5 people | 20 people |
|---|---|---|---|
| Proper seat | $8.33 | $41.65 | $166.60 |
| Businessper seat | $19.99 | $99.95 | $399.80 |
Billed yearly where the plan offers it. — means the plan doesn't allow that many people.
Which plan do you need?
- Otter.aiPro$8.33/mo
- Fireflies.aiPro$10/mo
- GranolaBusiness$14/mo
- FathomPremium$16/mo
The cheapest paid plan with a published price that fits. Custom and sales-quoted plans aren't included.
How Otter.ai compares
- At $8.33/mo, Otter.ai has the lowest entry price of the 4 tools here with published prices.
- Otter.ai has a free plan, like all 4 alternatives below.
| Tool | Starts at | Free plan | Free trial | API | Open source | |
|---|---|---|---|---|---|---|
| OOtter.ai | $8.33/mo | — | ||||
F Fireflies.ai | $10/mo | — | — | Otter.ai vs Fireflies.ai | ||
F Fathom | $15/mo | — | Otter.ai vs Fathom | |||
J Jamie | — | — | — | Otter.ai vs Jamie | ||
G Granola | $14/mo | — | — | Otter.ai vs Granola |
Compare 8 capabilities
| Capability | Otter.ai | Fireflies.ai | Fathom | Jamie | Granola |
|---|---|---|---|---|---|
| Bot-free recording | |||||
| In-person mobile recording | — | ||||
| Speaker labels | |||||
| Chat across meetings | |||||
| CRM sync | |||||
| MCP server | |||||
| Custom note templates | — | ||||
| Call analytics | — | — | — |
Capabilities as stated on each vendor's own site; — means the site doesn't say. The closest alternatives in our directory by category. “Starts at” is the cheapest paid plan per month, as each vendor lists it.
Otter.ai data and privacy
Trains AI on your content
Yes
“Improve and monitor the Services, including training our proprietary AI technology on de-identified audio recordings and on transcriptions (which may contain Personal Information)”
Data retention
Not stated
Where data is stored
Not stated
Security and compliance
None stated
From Otter.ai's own privacy and security pages , checked Oct 28, 2026. We only show what the vendor states in writing; “not stated” means the pages don't say.
Pros and cons
Strengths
- Free plan includes 300 transcription minutes a month
- Records via bot, desktop, Chrome or mobile apps
- Wide integration list including Salesforce, HubSpot, Slack and Notion
- MCP server connects meeting data to AI assistants
Limitations
- Free plan caps conversations at 30 minutes and keeps 25 most recent
- AI transcription limited to six languages
- API, SSO and HIPAA only on Enterprise
- SSO and SCIM require a 100-user minimum
Otter.ai FAQ
Is there a free plan?
Yes. Basic is free forever with 300 transcription minutes per month, 30 minutes per conversation and 3 lifetime file imports.
How much does Otter cost?
Pro is $16.99/user/month or $8.33 billed annually; Business is $30 monthly or $19.99 billed annually. Enterprise is custom.
Which languages are supported?
English, Spanish, French, German, Japanese and Chinese.
Does Otter have an API?
Yes, the Otter API and Webhooks are included on the Enterprise plan.
Can I record without a bot joining?
Yes, the Mac and Windows desktop app and Chrome extension record bot-free.
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Otter.ai
Free · from $8.33/mo
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