F
FFathom vs Otter.ai
Pricing, features, platforms and who each one suits — side by side.
F
Choose Fathom if…
- you're in its core audience: sales teams, customer success managers
O
Choose Otter.ai if…
- you want the lower entry price ($8.33/mo vs $15/mo)
- you work on Android, Windows, Chrome
- you're in its core audience: sales teams, recruiters
Side by side
Feature Fathom Otter.ai
Pricing modelFreemiumFreemium
Starting price$15/mo$8.33/mo
Free plan
Free trial
API
Open source
Trains AI on your contentYes, unless you opt outYes
Data retentionKept until account deletion; deletion efforts within 30 days of request—
Security and complianceSOC 2 Type II, GDPR, HIPAA—
Bot-free recording
In-person mobile recording—
Speaker labels
Chat across meetings
CRM sync
MCP server
Custom note templates
Call analytics
PlatformsWeb, iOS, macOS, APIWeb, iOS, Android, macOS, Windows, Chrome, API
CategoryMeeting NotesMeeting Notes
CompanyFathom Video Inc.Otter.ai Inc
Based inUnited States—
Founded——
Part of——
Key features
F Fathom
- Records and transcribes Zoom, Google Meet and Teams calls
- Bot-free capture option (beta on Mac)
- Instant AI summaries and action items
- Ask Fathom chat across past meetings
- Trackers that flag topics and route alerts to Slack
- CRM sync with Salesforce and HubSpot
- AI scorecards and coaching metrics
- Public API, MCP and ChatGPT/Claude integrations
O Otter.ai
- Live transcription with speaker identification
- AI notetaker joins Zoom, Teams and Google Meet
- Bot-free recording from desktop app
- Automated summaries with action items
- AI Chat search across meetings
- Live-Assist coaching during calls
- CRM sync to Salesforce and HubSpot
- MCP server for ChatGPT and Claude
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Fathom
FreeFree
Premium$16/mo billed annually ($20 monthly)
Team$15/mo billed annually ($19 monthly)
Business$25/mo billed annually ($34 monthly)
EnterpriseCustom
Otter.ai
BasicFree
Pro$8.33/user/mo billed annually ($16.99 monthly)
Business$19.99/user/mo billed annually ($30 monthly)
EnterpriseCustom
Strengths and limitations
Fathom
- Free plan includes unlimited recordings and transcription
- SOC 2 Type II, GDPR and HIPAA compliance listed
- Public API and MCP for custom integrations
- 90-day guarantee on all plans
- Team and Business plans require at least 2 users
- Bot-free capture is a beta feature for Mac only
- CRM sync is capped at 3 users per domain below Enterprise
- Account-wide Ask Fathom is in beta and limited on lower tiers
Otter.ai
- Free plan includes 300 transcription minutes a month
- Records via bot, desktop, Chrome or mobile apps
- Wide integration list including Salesforce, HubSpot, Slack and Notion
- MCP server connects meeting data to AI assistants
- Free plan caps conversations at 30 minutes and keeps 25 most recent
- AI transcription limited to six languages
- API, SSO and HIPAA only on Enterprise
- SSO and SCIM require a 100-user minimum
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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy