I
IAI customer agent that resolves support, sales and ecommerce conversations
From $49.50/mo
Helpshift vs Slang.ai
Pricing, features, platforms and who each one suits — side by side.
H
Choose Helpshift if…
- you need an API to build on
- you're in its core audience: game studios, player support teams
S
Choose Slang.ai if…
- you're in its core audience: restaurant owners, multi-location hospitality groups
Side by side
Feature Helpshift Slang.ai
Pricing modelContact for pricingPaid
Starting price——
Free plan
Free trial
API
Open source
Data retentionHeld seven years after you cease to interact with usKept as long as necessary to provide Services or business purposes
AI voice/phone agent—
AI takes actions
Live translation
PlatformsWeb, APIWeb
CategoryCustomer SupportCustomer Support
CompanyHelpshiftGablex Inc. (d/b/a Slang.ai)
Based in——
Founded——
Part of——
Key features
H Helpshift
- In-game support SDKs for mobile, PC and web
- CARE AI agent for autonomous issue resolution
- Support in 70+ languages with built-in translation
- Console-to-mobile support handoff via QR code
- AI Agent Copilot and smart routing for human agents
- Player segmentation with in-game and push notifications
- Toxicity and harassment detection across chat, Discord and forums
- Community sentiment analysis with natural-language reporting
S Slang.ai
- Answers restaurant phone calls with interruptible voice AI
- Reservation management with OpenTable, Resy, SevenRooms integrations
- 97 languages with automatic mid-call switching
- 20 premium voices and custom greetings
- VIP routing of frequent diners to staff
- Cross-selling reservations to sister locations
- Real-time alerts for private events and lost items
- Call recordings, summaries and quality review
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Helpshift
CustomCustom
Slang.ai
CoreFrom $399 per location
PremiumFrom $599 per location
EnterpriseCustom
Strengths and limitations
Helpshift
- Covers support, engagement, trust & safety and community on one platform
- Multilingual support in over 70 languages
- Human services available alongside the AI and software
- Published case studies from Zynga, Rovio, Gameloft and other studios
- No public pricing; you have to request a quote
- No free plan or trial listed
- Built specifically for games, so it is not aimed at other industries
Slang.ai
- Integrates with OpenTable, Resy, SevenRooms, Tripleseat and Yelp
- Supports 97 languages on Premium
- Starting prices published per location
- Vendor says setup takes under 30 minutes
- No free trial mentioned
- Billing period for listed prices not stated on the pricing page
- Built specifically for restaurants, not general businesses
- Superhost and 97-language support require the Premium plan
More comparisons
Other options to consider
II
From $49.50/mo
I
AI customer agent that resolves support, sales and ecommerce conversations
Customer SupportAPI
Z
ZZ
Free trial
F
FHelpdesk ticketing with AI agents and agent copilot for customer service teams
From $19/mo
F
From $19/mo
F
Helpdesk ticketing with AI agents and agent copilot for customer service teams
Customer Support
T
TT
From $24.17/mo
T
AI customer service and live chat that answers questions and drives store sales
Customer SupportAPI
G
GG
From $10/mo
R
RR
From $12/mo
Built from each vendor's public website; we haven't tested them hands-on. Editorial policy