I
IAI customer agent that resolves support, sales and ecommerce conversations
From $49.50/mo
Slang.ai vs Tidio
Pricing, features, platforms and who each one suits — side by side.
S
Choose Slang.ai if…
- you're in its core audience: restaurant owners, multi-location hospitality groups
T
Choose Tidio if…
- you need an API to build on
- you want to trial it before paying
- you work on iOS, Android, Windows
- you're in its core audience: ecommerce stores on shopify or woocommerce, customer support teams
Side by side
Feature Slang.ai Tidio
Pricing modelPaidFree trial
Starting price—$24.17/mo
Free plan
Free trial
API
Open source
Data retentionKept as long as necessary to provide Services or business purposesPersonal data kept until account deleted, unless claims require longer
Security and compliance—SOC 2, HIPAA, GDPR
AI voice/phone agent—
Omnichannel inbox—
Human handoff—
AI takes actions
Shopify/ecommerce data—
Live translation
HIPAA compliant—
PlatformsWebWeb, iOS, Android, Windows, macOS
CategoryCustomer SupportCustomer Support
CompanyGablex Inc. (d/b/a Slang.ai)Tidio LLC
Based in—United States
Founded—2013
Part of——
Key features
S Slang.ai
- Answers restaurant phone calls with interruptible voice AI
- Reservation management with OpenTable, Resy, SevenRooms integrations
- 97 languages with automatic mid-call switching
- 20 premium voices and custom greetings
- VIP routing of frequent diners to staff
- Cross-selling reservations to sister locations
- Real-time alerts for private events and lost items
- Call recordings, summaries and quality review
T Tidio
- Lyro AI agent trained on help center, website and store data
- Human handoff with full conversation history
- Product recommendations shown as cards in chat
- Sales Flows triggered by behavior, cart events and exit intent
- Shared inbox for chat, email, WhatsApp, Instagram, Messenger
- Live Shopify and WooCommerce order and product data
- Revenue attribution and automation analytics
- GDPR, CCPA and SOC 2 compliance
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Slang.ai
CoreFrom $399 per location
PremiumFrom $599 per location
EnterpriseCustom
Tidio
Starter$24.17/mo (annual billing price shown)
GrowthFrom $49.17/mo
PlusFrom $300/mo + monthly usage
PremiumContact for pricing
Lyro AI Agent add-onFrom $32.50/mo
Flows add-onFrom $24.17/mo
Strengths and limitations
Slang.ai
- Integrates with OpenTable, Resy, SevenRooms, Tripleseat and Yelp
- Supports 97 languages on Premium
- Starting prices published per location
- Vendor says setup takes under 30 minutes
- No free trial mentioned
- Billing period for listed prices not stated on the pricing page
- Built specifically for restaurants, not general businesses
- Superhost and 97-language support require the Premium plan
Tidio
- 7-day free trial, no credit card required
- Live Shopify and WooCommerce data integration
- Lyro can be bought stand-alone for other help desks
- Apps listed for browser, Android, iOS, Windows and Mac
- No permanent free plan shown on the pricing page
- Usage-based quotas: higher volumes require Plus, Premium or a custom plan
- OpenAPI access starts at the Plus plan ($300/mo + usage)
- SSO only on the Premium plan
More comparisons
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I
AI customer agent that resolves support, sales and ecommerce conversations
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Z
ZZ
Free trial
F
FHelpdesk ticketing with AI agents and agent copilot for customer service teams
From $19/mo
F
From $19/mo
F
Helpdesk ticketing with AI agents and agent copilot for customer service teams
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G
GG
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R
RR
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SS
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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy