J
JHousecall Pro vs Microsoft Dynamics 365 Field Service
Pricing, features, platforms and who each one suits — side by side.
H
Choose Housecall Pro if…
- you're in its core audience: hvac and plumbing contractors, electricians and handymen
M
Choose Microsoft Dynamics 365 Field Service if…
- you want the lower entry price ($50/mo vs $59/mo)
- you work on iOS, Android
- you're in its core audience: field service managers, dispatchers
Side by side
Feature Housecall Pro Microsoft Dynamics 365 Field Service
Pricing modelFree trialFree trial
Starting price$59/mo$50/mo
Free plan
Free trial
API
Open source
Data retentionPersonal information may be retained after account termination for various purposes—
PlatformsWebWeb, iOS, Android
CategoryField ServiceField Service
CompanyCodefied Inc.Microsoft Corporation
Based inUnited StatesUnited States
Founded2013—
Part of——
Key features
H Housecall Pro
- Scheduling and dispatching of technicians
- AI customer service rep that answers calls and books jobs
- Online booking from Google or your website
- Quotes, proposals, invoices and online payments
- Vehicle GPS tracking and route optimization
- Review management for online reputation
- Time tracking, payroll and QuickBooks integration
- Job costing and real-time reporting
M Microsoft Dynamics 365 Field Service
- Work order management with Copilot assistance
- Scheduling and resource dispatching
- Planned maintenance agreements
- Vendor and contractor management
- Dynamics 365 Guides and Remote Assist
- Returns processing
- Technician performance analysis
- Scheduling Operations Agent (preview)
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Housecall Pro
Basic$59/mo billed annually ($79/mo monthly)
Essentials$149/mo billed annually ($189/mo monthly)
Microsoft Dynamics 365 Field Service
Field Service Contractor$50/user/mo
Field Service$105/user/mo
Resource Scheduling Optimization (add-in)$30/resource/mo
Copilot CreditsPre-purchase or pay-as-you-go
Strengths and limitations
Housecall Pro
- 14-day free trial with no credit card required
- Covers booking, dispatch, invoicing and payments in one system
- Supports teams of 1 to 100+ across 50+ trade industries
- Rated 4.7 stars on Capterra based on 2,700+ reviews, according to the site
- Basic plan includes only 1 user
- Lowest advertised price requires annual billing; monthly billing is $79
- Prices for higher tiers are not fully listed on the page
Microsoft Dynamics 365 Field Service
- Free trial available
- Contractor plan at $50/user/month for external technicians
- Includes Guides and Remote Assist in full plan
- Access from web, mobile and Microsoft 365
- Plans are billed yearly
- Optimization and agents cost extra
- Agents require an Azure subscription
- Scheduling Operations Agent is still in preview
More comparisons
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SField service management software for residential and commercial trade contractors
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QField service app for quoting, scheduling, invoicing and payments in home services
From $29.99/mo
Q
From $29.99/mo
Q
Field service app for quoting, scheduling, invoicing and payments in home services
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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy