M
MField service management with Copilot scheduling, work orders and dispatch
From $50/mo
Housecall Pro vs Salesforce Field Service
Pricing, features, platforms and who each one suits — side by side.
H
Choose Housecall Pro if…
- you want the lower entry price ($59/mo vs $80/mo)
- you want to trial it before paying
- you're in its core audience: hvac and plumbing contractors, electricians and handymen
S
Choose Salesforce Field Service if…
- you work on iOS, Android
- you're in its core audience: field service managers, dispatchers
Side by side
Feature Housecall Pro Salesforce Field Service
Pricing modelFree trialPaid
Starting price$59/mo$80/mo
Free plan
Free trial
API
Open source
Data retentionPersonal information may be retained after account termination for various purposes—
PlatformsWebWeb, iOS, Android
CategoryField ServiceField Service
CompanyCodefied Inc.Salesforce
Based inUnited StatesUnited States
Founded20131999
Part of—Marc Benioff
Key features
H Housecall Pro
- Scheduling and dispatching of technicians
- AI customer service rep that answers calls and books jobs
- Online booking from Google or your website
- Quotes, proposals, invoices and online payments
- Vehicle GPS tracking and route optimization
- Review management for online reputation
- Time tracking, payroll and QuickBooks integration
- Job costing and real-time reporting
S Salesforce Field Service
- AI-powered scheduling and route optimization
- Dispatcher Console with automated job assignment
- Offline mobile app for technicians
- In-field quoting and payments
- Work order, asset and service contract management
- Contractor portal and app access
- Customer self-service portal and appointment booking
- CRM Analytics and Field Service Intelligence
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Housecall Pro
Basic$59/mo billed annually ($79/mo monthly)
Essentials$149/mo billed annually ($189/mo monthly)
Salesforce Field Service
Contractor Plus$80/user/mo or $32/login
Dispatcher$175/user/mo billed annually
Technician$175/user/mo billed annually
Field Service Plus$230/user/mo billed annually
Agentforce 1 Field Service$650/user/mo billed annually
Strengths and limitations
Housecall Pro
- 14-day free trial with no credit card required
- Covers booking, dispatch, invoicing and payments in one system
- Supports teams of 1 to 100+ across 50+ trade industries
- Rated 4.7 stars on Capterra based on 2,700+ reviews, according to the site
- Basic plan includes only 1 user
- Lowest advertised price requires annual billing; monthly billing is $79
- Prices for higher tiers are not fully listed on the page
Salesforce Field Service
- Prices published per plan in USD and other currencies
- Mobile apps for iOS and Android with offline access
- Contractor plan offers per-login pricing
- Integrates with Service Cloud and Sales Cloud
- Per-user plans require an annual contract
- Unlimited Edition pricing is higher ($330–$380 per user)
- Several AI features are paid add-ons or need Flex Credits
- No free plan
More comparisons
Other options to consider
MM
From $50/mo
M
Field service management with Copilot scheduling, work orders and dispatch
Field Service
J
JJ
From $21/mo
S
SField service management software for residential and commercial trade contractors
Contact
S
Contact
S
Field service management software for residential and commercial trade contractors
Field Service
S
SS
Contact
Q
QField service app for quoting, scheduling, invoicing and payments in home services
From $29.99/mo
Q
From $29.99/mo
Q
Field service app for quoting, scheduling, invoicing and payments in home services
Field Service
Built from each vendor's public website; we haven't tested them hands-on. Editorial policy