M
MField service management with Copilot scheduling, work orders and dispatch
From $50/mo
Housecall Pro vs ServiceMax
Pricing, features, platforms and who each one suits — side by side.
H
Choose Housecall Pro if…
- you want to trial it before paying
- you're in its core audience: hvac and plumbing contractors, electricians and handymen
S
Choose ServiceMax if…
- you're in its core audience: field service organizations, industrial equipment manufacturers
Side by side
Feature Housecall Pro ServiceMax
Pricing modelFree trialContact for pricing
Starting price$59/mo—
Free plan
Free trial
API
Open source
Trains AI on your content—No
Data retentionPersonal information may be retained after account termination for various purposesKept as long as necessary for purpose; then securely deleted or anonymized
Security and compliance—SOC 2 Type II, ISO 27001, FedRAMP
PlatformsWebWeb
CategoryField ServiceField Service
CompanyCodefied Inc.PTC Inc.
Based inUnited StatesUnited States
Founded20131999
Part of——
Key features
H Housecall Pro
- Scheduling and dispatching of technicians
- AI customer service rep that answers calls and books jobs
- Online booking from Google or your website
- Quotes, proposals, invoices and online payments
- Vehicle GPS tracking and route optimization
- Review management for online reputation
- Time tracking, payroll and QuickBooks integration
- Job costing and real-time reporting
S ServiceMax
- Work order management from dispatch to invoicing
- Schedule optimization by skills, location and route
- Contract, warranty and entitlements management
- Offline-capable mobile app for technicians
- Installed base and asset lifecycle tracking
- Customer self-service portal for service tracking
- Remote service with IoT data, video and AR
- Performance analytics and ERP/CRM integration
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Housecall Pro
Basic$59/mo billed annually ($79/mo monthly)
Essentials$149/mo billed annually ($189/mo monthly)
ServiceMax
Contact for pricing. Plan details aren't published.
Strengths and limitations
Housecall Pro
- 14-day free trial with no credit card required
- Covers booking, dispatch, invoicing and payments in one system
- Supports teams of 1 to 100+ across 50+ trade industries
- Rated 4.7 stars on Capterra based on 2,700+ reviews, according to the site
- Basic plan includes only 1 user
- Lowest advertised price requires annual billing; monthly billing is $79
- Prices for higher tiers are not fully listed on the page
ServiceMax
- Mobile app works online and offline
- Built on Salesforce with CRM and Service Cloud integration
- Covers contracts, scheduling, assets and self-service in one suite
- IoT integration via ThingWorx for remote service
- No public pricing; sales contact required
- Depends on the Salesforce platform
- No free trial mentioned
More comparisons
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MM
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M
Field service management with Copilot scheduling, work orders and dispatch
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J
JJ
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S
SAI scheduling, dispatch and mobile work orders for field service teams
From $80/mo
S
From $80/mo
S
AI scheduling, dispatch and mobile work orders for field service teams
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S
SField service management software for residential and commercial trade contractors
Contact
S
Contact
S
Field service management software for residential and commercial trade contractors
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Q
QField service app for quoting, scheduling, invoicing and payments in home services
From $29.99/mo
Q
From $29.99/mo
Q
Field service app for quoting, scheduling, invoicing and payments in home services
Field Service
Built from each vendor's public website; we haven't tested them hands-on. Editorial policy