M
MField service management with Copilot scheduling, work orders and dispatch
From $50/mo
Salesforce Field Service vs ServiceTitan
Pricing, features, platforms and who each one suits — side by side.
S
Choose Salesforce Field Service if…
- you work on iOS, Android
- you're in its core audience: field service managers, dispatchers
S
Choose ServiceTitan if…
- you're in its core audience: residential trade contractors, commercial service contractors
Side by side
Feature Salesforce Field Service ServiceTitan
Pricing modelPaidContact for pricing
Starting price$80/mo—
Free plan
Free trial
API
Open source
PlatformsWeb, iOS, AndroidWeb
CategoryField ServiceField Service
CompanySalesforceServiceTitan, Inc.
Based inUnited StatesUnited States
Founded1999—
Part ofMarc Benioff—
Key features
S Salesforce Field Service
- AI-powered scheduling and route optimization
- Dispatcher Console with automated job assignment
- Offline mobile app for technicians
- In-field quoting and payments
- Work order, asset and service contract management
- Contractor portal and app access
- Customer self-service portal and appointment booking
- CRM Analytics and Field Service Intelligence
S ServiceTitan
- Drag-and-drop dispatch board for technicians and fleet
- Call booking and call recording
- Mobile estimates and field mobile app
- Invoicing, payments and integrated customer financing
- Payroll management and commission tracking
- Marketing attribution tying ad spend to revenue
- Customizable job checklists for technicians
- 70+ pre-built integrations including Sage and ServiceChannel
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Salesforce Field Service
Contractor Plus$80/user/mo or $32/login
Dispatcher$175/user/mo billed annually
Technician$175/user/mo billed annually
Field Service Plus$230/user/mo billed annually
Agentforce 1 Field Service$650/user/mo billed annually
ServiceTitan
StarterRequest pricing
EssentialsRequest pricing
The WorksRequest pricing
Strengths and limitations
Salesforce Field Service
- Prices published per plan in USD and other currencies
- Mobile apps for iOS and Android with offline access
- Contractor plan offers per-login pricing
- Integrates with Service Cloud and Sales Cloud
- Per-user plans require an annual contract
- Unlimited Edition pricing is higher ($330–$380 per user)
- Several AI features are paid add-ons or need Flex Credits
- No free plan
ServiceTitan
- Covers dispatch, accounting, payroll and reporting in one platform
- 70+ pre-built integrations
- Supports many trades, from HVAC to pest control and roofing
- Three per-technician packages to match business size
- No prices published; you must request a quote
- No free plan or free trial listed
- Several capabilities are sold as separate Pro add-ons
More comparisons
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MM
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M
Field service management with Copilot scheduling, work orders and dispatch
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HField service software for scheduling, invoicing and payments in home services
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H
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H
Field service software for scheduling, invoicing and payments in home services
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S
SS
Contact
Q
QField service app for quoting, scheduling, invoicing and payments in home services
From $29.99/mo
Q
From $29.99/mo
Q
Field service app for quoting, scheduling, invoicing and payments in home services
Field Service
Built from each vendor's public website; we haven't tested them hands-on. Editorial policy