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Jobber vs ServiceMax

Pricing, features, platforms and who each one suits — side by side.

JJobberFrom $21/moVisit site
SServiceMaxContact for pricingVisit site
VS
J

Choose Jobber if…

  • you want to trial it before paying
  • you work on iOS, Android
  • you're in its core audience: home service business owners, field service crews
S

Choose ServiceMax if…

  • you're in its core audience: field service organizations, industrial equipment manufacturers

Side by side

Feature Jobber ServiceMax
Pricing modelFree trialContact for pricing
Starting price$21/mo—
Free plan
Free trial
API
Open source
Trains AI on your content—No
Data retention—Kept as long as necessary for purpose; then securely deleted or anonymized
Security and compliance—SOC 2 Type II, ISO 27001, FedRAMP
PlatformsWeb, iOS, AndroidWeb
CategoryField ServiceField Service
CompanyJobberPTC Inc.
Based in—United States
Founded—1999
Part of——

Key features

J Jobber

  • Online booking and professional quotes
  • Invoicing with card, Tap to Pay and ACH payments
  • AI Receptionist that answers calls and texts and books jobs
  • Jobber AI Voice for creating quotes and updating schedules by voice
  • AI custom report builder from plain-language descriptions
  • QuickBooks Online sync
  • Custom workflow automations and two-way SMS
  • Crew scheduling and job costing

S ServiceMax

  • Work order management from dispatch to invoicing
  • Schedule optimization by skills, location and route
  • Contract, warranty and entitlements management
  • Offline-capable mobile app for technicians
  • Installed base and asset lifecycle tracking
  • Customer self-service portal for service tracking
  • Remote service with IoT data, video and AR
  • Performance analytics and ERP/CRM integration

Plans and prices

From each vendor's site. Prices change — confirm before buying.

Jobber

Core$21/mo billed annually ($49/mo monthly)
Connect$70/mo billed annually ($139/mo monthly)
Grow$105/mo billed annually ($199/mo monthly)
Plus$280/mo billed annually for 5 users ($499/mo monthly)

ServiceMax

Contact for pricing. Plan details aren't published.

Strengths and limitations

Jobber

  • 14-day free trial of the Grow plan with no credit card required
  • iOS and Android apps, with Spanish available for select team members
  • AI Receptionist available as a $29/mo add-on
  • 100+ app integrations and QuickBooks Online sync
  • Monthly billing costs much more than annual prepaid pricing
  • Extra users cost $29/mo each
  • Payment processing fees apply (2.9% + 30¢ for cards)
  • Teams of 16+ users must contact sales

ServiceMax

  • Mobile app works online and offline
  • Built on Salesforce with CRM and Service Cloud integration
  • Covers contracts, scheduling, assets and self-service in one suite
  • IoT integration via ThingWorx for remote service
  • No public pricing; sales contact required
  • Depends on the Salesforce platform
  • No free trial mentioned

More comparisons

Other options to consider

H
H

Field service software for scheduling, invoicing and payments in home services

From $59/mo
H
From $59/mo
H

Field service software for scheduling, invoicing and payments in home services

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S
From $80/mo
S

AI scheduling, dispatch and mobile work orders for field service teams

Field Service
S
S

Field service management software for residential and commercial trade contractors

Contact
S
Contact
S

Field service management software for residential and commercial trade contractors

Field Service
Q
Q

Field service app for quoting, scheduling, invoicing and payments in home services

From $29.99/mo
Q
From $29.99/mo
Q

Field service app for quoting, scheduling, invoicing and payments in home services

Field Service

Built from each vendor's public website; we haven't tested them hands-on. Editorial policy