M
MField service management with Copilot scheduling, work orders and dispatch
From $50/mo
ServiceMax vs ServiceTitan
Pricing, features, platforms and who each one suits — side by side.
S
Choose ServiceMax if…
- you're in its core audience: field service organizations, industrial equipment manufacturers
S
Choose ServiceTitan if…
- you're in its core audience: residential trade contractors, commercial service contractors
Side by side
Feature ServiceMax ServiceTitan
Pricing modelContact for pricingContact for pricing
Starting price——
Free plan
Free trial
API
Open source
Trains AI on your contentNo—
Data retentionKept as long as necessary for purpose; then securely deleted or anonymized—
Security and complianceSOC 2 Type II, ISO 27001, FedRAMP—
PlatformsWebWeb
CategoryField ServiceField Service
CompanyPTC Inc.ServiceTitan, Inc.
Based inUnited StatesUnited States
Founded1999—
Part of——
Key features
S ServiceMax
- Work order management from dispatch to invoicing
- Schedule optimization by skills, location and route
- Contract, warranty and entitlements management
- Offline-capable mobile app for technicians
- Installed base and asset lifecycle tracking
- Customer self-service portal for service tracking
- Remote service with IoT data, video and AR
- Performance analytics and ERP/CRM integration
S ServiceTitan
- Drag-and-drop dispatch board for technicians and fleet
- Call booking and call recording
- Mobile estimates and field mobile app
- Invoicing, payments and integrated customer financing
- Payroll management and commission tracking
- Marketing attribution tying ad spend to revenue
- Customizable job checklists for technicians
- 70+ pre-built integrations including Sage and ServiceChannel
Plans and prices
From each vendor's site. Prices change — confirm before buying.
ServiceMax
Contact for pricing. Plan details aren't published.
ServiceTitan
StarterRequest pricing
EssentialsRequest pricing
The WorksRequest pricing
Strengths and limitations
ServiceMax
- Mobile app works online and offline
- Built on Salesforce with CRM and Service Cloud integration
- Covers contracts, scheduling, assets and self-service in one suite
- IoT integration via ThingWorx for remote service
- No public pricing; sales contact required
- Depends on the Salesforce platform
- No free trial mentioned
ServiceTitan
- Covers dispatch, accounting, payroll and reporting in one platform
- 70+ pre-built integrations
- Supports many trades, from HVAC to pest control and roofing
- Three per-technician packages to match business size
- No prices published; you must request a quote
- No free plan or free trial listed
- Several capabilities are sold as separate Pro add-ons
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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy