Z
ZNo-code workflow automation and AI agents across 9,000+ apps for businesses
Free, from $19.99/mo
Smartsheet vs Workato
Pricing, features, platforms and who each one suits — side by side.
S
Choose Smartsheet if…
- you want the lower entry price ($9/mo vs $100/mo)
- you work on iOS, Android, Slack
- you're in its core audience: project managers and pmos, it teams
W
Choose Workato if…
- you want a free plan to start with
- you're in its core audience: enterprise it teams, integration and automation architects
Side by side
Feature Smartsheet Workato
Pricing modelFree trialFreemium
Starting price$9/mo$100/mo
Free plan
Free trial
API
Open source
Data retention—Audit logs retained for configurable 90 days
Security and complianceSOC 2, ISO 27001, GDPR, FedRAMP, HIPAAISO 27001, ISO 42001, HIPAA, PCI DSS
MCP server
AI agent builder—
Prompt-to-workflow—
Desktop RPA—
Custom connectors—
Embedded integrations—
PlatformsWeb, iOS, Android, SlackWeb
CategoryWorkflow AutomationWorkflow Automation
CompanySmartsheet Inc.Workato, Inc.
Based inUnited StatesUnited States
Founded2005—
Part of——
Key features
S Smartsheet
- Gantt, grid, board, calendar and timeline views
- Dashboards, reports and forms
- Automated approvals, reminders and update requests
- AI dashboard builder and formula generation
- Connect data to Claude, ChatGPT, Copilot and Gemini
- Workload tracking and resource planning
- Portfolio management and scenario planning
- Integrations with Microsoft 365, Google Workspace and Slack
W Workato
- Connectivity to 17,000+ apps, APIs, databases and MCP servers
- Agent Studio for building and orchestrating multi-agent solutions
- Centralized AI governance, policy, approvals and cost controls
- AI gateway with routing across open and closed models
- API management and Enterprise MCP servers
- Intelligent document processing and RPA
- Embedded iPaaS for integrations inside your product
- AIRO assistant for building and troubleshooting automations
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Smartsheet
Pro$9 per member/mo billed yearly ($12 billed monthly)
Business$19 per member/mo billed yearly ($24 billed monthly)
EnterpriseCustom
Advanced Work ManagementCustom
Workato
Free$0
Pro$100
EnterpriseCustom
Strengths and limitations
Smartsheet
- Unlimited free Contributors on the Pro plan
- AI tools included on every plan
- Mobile apps for Android and iOS
- Nearly 100 integrations, plus connections to major AI assistants
- Pro plan caps automations at 250 per month and allows at most 10 Members
- API access and external AI connections require Business or higher
- Many advanced features are paid add-ons
- Enterprise plans have no published prices
Workato
- Free plan includes 50,000 one-time credits
- Free and Pro share the same core platform capabilities
- Single credit model covers workflows, API calls, data and agents
- Enterprise customers can pick extra data hosting regions
- Pro plan is limited to 3 users per workspace
- Platform API access and SSO are Enterprise-only
- Enterprise pricing is not published
- Pro plan data is hosted only in the United States
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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy