N
NSmartsheet vs Zapier
Pricing, features, platforms and who each one suits — side by side.
S
Choose Smartsheet if…
- you want the lower entry price ($9/mo vs $19.99/mo)
- you work on iOS, Android, Slack
- you're in its core audience: project managers and pmos, it teams
Z
Choose Zapier if…
- you want a free plan to start with
- you're in its core audience: small and medium businesses, operations and revops teams
Side by side
Feature Smartsheet Zapier
Pricing modelFree trialFreemium
Starting price$9/mo$19.99/mo
Free plan
Free trial
API
Open source
Trains AI on your content—No
Data retention—Custom data retention available (Enterprise); default period not stated
Security and complianceSOC 2, ISO 27001, GDPR, FedRAMP, HIPAASOC 2 Type II, SOC 3, GDPR, CCPA
GitHub stars—634
MCP server
AI agent builder—
Prompt-to-workflow—
Custom connectors—
Embedded integrations—
PlatformsWeb, iOS, Android, SlackWeb, API
CategoryWorkflow AutomationWorkflow Automation
CompanySmartsheet Inc.Zapier, Inc.
Based inUnited StatesUnited States
Founded2005—
Part of——
Key features
S Smartsheet
- Gantt, grid, board, calendar and timeline views
- Dashboards, reports and forms
- Automated approvals, reminders and update requests
- AI dashboard builder and formula generation
- Connect data to Claude, ChatGPT, Copilot and Gemini
- Workload tracking and resource planning
- Portfolio management and scenario planning
- Integrations with Microsoft 365, Google Workspace and Slack
Z
- Trigger-based Zap workflows across 9,000+ apps
- Zapier MCP connecting AI tools to 66,000+ actions
- Zapier SDK for AI coding agents
- Tables for storing workflow data
- Forms that trigger workflows
- AI agents and customer chatbots
- Self-healing Zaps with AI manager agent (early access)
- Audit logs, SSO, SCIM and action restrictions
Plans and prices
From each vendor's site. Prices change — confirm before buying.
Smartsheet
Pro$9 per member/mo billed yearly ($12 billed monthly)
Business$19 per member/mo billed yearly ($24 billed monthly)
EnterpriseCustom
Advanced Work ManagementCustom
Zapier
Free$0/month
ProfessionalStarting from $19.99/month
TeamStarting from $69/month
EnterpriseContact for pricing
Strengths and limitations
Smartsheet
- Unlimited free Contributors on the Pro plan
- AI tools included on every plan
- Mobile apps for Android and iOS
- Nearly 100 integrations, plus connections to major AI assistants
- Pro plan caps automations at 250 per month and allows at most 10 Members
- API access and external AI connections require Business or higher
- Many advanced features are paid add-ons
- Enterprise plans have no published prices
Zapier
- Free plan with 100 tasks per month and unlimited Zaps
- Connects to 9,000+ apps
- SOC 2 Type II, SOC 3, GDPR and CCPA compliance
- Yearly billing saves 33%
- Free plan limited to two-step Zaps and 15-minute polling
- Live chat support starts at the Professional 2,000-task tier
- Prices scale with task volume
- Next Gen Zaps are still in early access
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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy