O11x.ai vs Gong
Pricing, features, platforms and who each one suits — side by side.
1
Choose 11x.ai if…
- you need an API to build on
- you work on Slack
- you're in its core audience: b2b sales teams, sdrs and bdrs
G
Choose Gong if…
- you're in its core audience: sales teams, revenue operations
Side by side
Feature 11x.ai Gong
Pricing modelContact for pricingContact for pricing
Starting price——
Free plan
Free trial
API
Open source
Trains AI on your content—No
Data retentionKept as long as potentially useful or legally needed, then securely deletedKept as long as reasonably necessary; customers configure custom retention settings
Security and complianceSOC 2 Type II, GDPR, CCPASOC 2 Type II, ISO 42001, ISO 27001, ISO 27701, PCI DSS, GDPR, CCPA
Outreach sequences—
Contact database
Built-in dialer—
Pipeline forecasting—
MCP server—
PlatformsWeb, API, SlackWeb
CategorySales Assistants & CRMSales Assistants & CRM
Company11x AI Inc.Gong.io Ltd.
Based inUnited StatesIsrael
Founded——
Part of——
Key features
1
11x.ai
- AI voice agents for inbound calls, callbacks and upsells
- Chat agents that qualify website visitors without forms
- Multi-channel sequences across email, social, SMS and WhatsApp
- Deep prospect research and AI-personalized outreach
- Real-time company and lead database
- Website visitor de-anonymization and tracking
- Intelligent lead routing and automated meeting booking
- CRM integrations with HubSpot, Salesforce and Pipedrive
G Gong
- Captures and analyzes customer interactions
- Revenue Graph connecting interaction data across the business
- AI agents for follow-ups and pipeline edits
- Pipeline forecasting with centralized analytics
- AI-personalized sales engagement
- Rep training built from real customer conversations
- Dashboards for revenue performance
- Multilingual capabilities
Plans and prices
From each vendor's site. Prices change — confirm before buying.
11x.ai
Contact for pricing. Plan details aren't published.
Gong
Custom proposalCustom
Strengths and limitations
11x.ai
- Covers inbound, outbound and expansion in one platform
- Supports voice, chat, email, social, SMS and WhatsApp
- Integrates with HubSpot, Salesforce, Pipedrive, Slack and G2
- Deliverability is managed in-house across channels
- No public pricing; access is through a sales demo
- No free plan or trial listed
Gong
- One platform covers engagement, forecasting, enablement and agents
- Integrating an existing tech stack costs nothing extra, per the pricing page
- Rated 4.8 on G2 across 6,200+ reviews
- Industry-specific solutions for financial services, healthcare and manufacturing
- No public prices; you need a custom quote
- Platform fee charged on top of per-user licenses
- No free plan or free trial listed
More comparisons
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Contact
S
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S
AI voice, SMS and email agents that automate sales and customer service calls
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Freemium
Built from each vendor's public website; we haven't tested them hands-on. Editorial policy