Gong vs Outreach

Pricing, features, platforms and who each one suits — side by side.

Gong

Revenue AI platform that captures sales interactions and automates follow-up

Contact for pricingVisit site

Outreach

AI agents for sales teams covering prospecting, deals, coaching and forecasts

Contact for pricingVisit site

Choose Gong if…

you're in its core audience: sales teams, revenue operations

Choose Outreach if…

you need an API to build on
you work on Slack
you're in its core audience: sales development reps, account executives

Side by side

FeatureG

GongO

Outreach

Pricing modelContact for pricingContact for pricing

Starting price——

Free plan

Free trial

API

Open source

Trains AI on your contentNo—

Data retentionKept as long as reasonably necessary; customers configure custom retention settings—

Security and complianceSOC 2 Type II, ISO 42001, ISO 27001, ISO 27701, PCI DSS, GDPR, CCPASOC 2 Type II, ISO 27001, ISO 27701, ISO 42001, HIPAA

Call recording—

Live coaching—

Outreach sequences—

Contact database

Built-in dialer—

Pipeline forecasting

MCP server

PlatformsWebWeb, Slack, API

CategorySales Assistants & CRMSales Assistants & CRM

CompanyGong.io Ltd.Outreach Corporation

Based inIsraelUnited States

Founded—2014

Part of——

Key features

G Gong

Captures and analyzes customer interactions
Revenue Graph connecting interaction data across the business
AI agents for follow-ups and pipeline edits
Pipeline forecasting with centralized analytics
AI-personalized sales engagement
Rep training built from real customer conversations
Dashboards for revenue performance
Multilingual capabilities

O Outreach

Research and personalization agents for prospecting
Multi-channel engagement sequences
Meeting prep briefs and AI meeting summaries
Real-time transcription and live coaching cards
Deal health scoring and risk alerts
AI forecast projection and scenario planning
Integrated dialer (Outreach Voice)
MCP server and client support

Plans and prices

From each vendor's site. Prices change — confirm before buying.

Gong

Custom proposalCustom

Outreach

Amplify EssentialsCustom

Amplify CoreCustom

Amplify PlusCustom

Amplify ProCustom

Strengths and limitations

Gong

One platform covers engagement, forecasting, enablement and agents
Integrating an existing tech stack costs nothing extra, per the pricing page
Rated 4.8 on G2 across 6,200+ reviews
Industry-specific solutions for financial services, healthcare and manufacturing

No public prices; you need a custom quote
Platform fee charged on top of per-user licenses
No free plan or free trial listed

Outreach

Combines engagement, conversation intelligence, deal management and forecasting in one platform
Integrates with Zoom, Teams, Google Meet, Webex and Slack
Mobile app included in all listed packages
Extra AI credit packs can be bought at any time