Gong vs Otter.ai

Pricing, features, platforms and who each one suits — side by side.

Gong

Revenue AI platform that captures sales interactions and automates follow-up

Contact for pricingVisit site

Otter.ai

AI meeting notetaker with live transcription, summaries and CRM follow-ups

Free · from $8.33/moVisit site

Choose Gong if…

you're in its core audience: sales teams, revenue operations

Choose Otter.ai if…

you want a free plan to start with
you need an API to build on
you work on iOS, Android, macOS
you're in its core audience: sales teams, recruiters

Side by side

FeatureG

GongO

Otter.ai

Pricing modelContact for pricingFreemium

Starting price—$8.33/mo

Free plan

Free trial

API

Open source

Trains AI on your contentNoYes

Data retentionKept as long as reasonably necessary; customers configure custom retention settings—

Security and complianceSOC 2 Type II, ISO 42001, ISO 27001, ISO 27701, PCI DSS, GDPR, CCPA—

Salesforce/HubSpot sync—

Contact database—

Pipeline forecasting—

MCP server

PlatformsWebWeb, iOS, Android, macOS, Windows, Chrome, API

CategorySales Assistants & CRMMeeting Notes

Rank in its category#2 of 7#1 of 9

CompanyGong.io Ltd.Otter.ai Inc

Based inIsrael—

Founded——

Part of——

What you'd pay

The cheapest plan that fits, per month, billed yearly where the plan offers it.

Team size	Gong	Otter.ai
1 person	no published plan	$8.33 Pro
5 people	no published plan	$41.65 Pro
20 people	no published plan	$166.60 Pro

What the free plans include

Gong

No free plan.

Otter.ai

300 monthly transcription minutes
3 lifetime audio/video file imports
Max transcription time per conversation 30 minutes
Conversation history 25 most recent

Key features

G Gong

Captures and analyzes customer interactions
Revenue Graph connecting interaction data across the business
AI agents for follow-ups and pipeline edits
Pipeline forecasting with centralized analytics
AI-personalized sales engagement
Rep training built from real customer conversations
Dashboards for revenue performance
Multilingual capabilities

O Otter.ai

Live transcription with speaker identification
AI notetaker joins Zoom, Teams and Google Meet
Bot-free recording from desktop app
Automated summaries with action items
AI Chat search across meetings
Live-Assist coaching during calls
CRM sync to Salesforce and HubSpot
MCP server for ChatGPT and Claude

Plans and prices

From each vendor's site. Prices change — confirm before buying.

Gong

Custom proposalCustom

Otter.ai

BasicFree

Pro$8.33/user/mo billed annually ($16.99 monthly)

Business$19.99/user/mo billed annually ($30 monthly)

EnterpriseCustom

Strengths and limitations

Gong

One platform covers engagement, forecasting, enablement and agents
Integrating an existing tech stack costs nothing extra, per the pricing page
Rated 4.8 on G2 across 6,200+ reviews
Industry-specific solutions for financial services, healthcare and manufacturing