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Smartsheet vs Tray.io

Pricing, features, platforms and who each one suits — side by side.

SSmartsheetFrom $9/moVisit site
TTray.ioFrom $50/moVisit site
VS
S

Choose Smartsheet if…

  • you want the lower entry price ($9/mo vs $50/mo)
  • you work on iOS, Android
  • you're in its core audience: project managers and pmos, it teams
T

Choose Tray.io if…

  • you're in its core audience: enterprise it teams, revenue and marketing operations

Side by side

Feature Smartsheet Tray.io
Pricing modelFree trialFree trial
Starting price$9/mo$50/mo
Free plan
Free trial
API
Open source
Data retention—Configurable log retention policies; 7-day logs on Pro and Team
Security and complianceSOC 2, ISO 27001, GDPR, FedRAMP, HIPAASOC 2 Type II, HIPAA, GDPR, CCPA
Updates, last 90 days—4
MCP server
AI agent builder—
Prompt-to-workflow—
Custom connectors—
Embedded integrations—
PlatformsWeb, iOS, Android, SlackWeb, API, Slack
CategoryWorkflow AutomationWorkflow Automation
CompanySmartsheet Inc.Tray.ai, Inc.
Based inUnited StatesUnited States
Founded20052012
Part of——

Key features

S Smartsheet

  • Gantt, grid, board, calendar and timeline views
  • Dashboards, reports and forms
  • Automated approvals, reminders and update requests
  • AI dashboard builder and formula generation
  • Connect data to Claude, ChatGPT, Copilot and Gemini
  • Workload tracking and resource planning
  • Portfolio management and scenario planning
  • Integrations with Microsoft 365, Google Workspace and Slack

T Tray.io

  • 700+ connectors, plus connector development for any API
  • Merlin no-code AI agent builder with guardrails and audit logs
  • Agent Gateway exposing connectors as governed MCP tools
  • Visual drag-and-drop builder with pre-built templates
  • Claude Code and Codex plugins via Tray Headless
  • One-command deployment of AI-built apps to managed runtime
  • Per-app and per-team tracking of LLM and compute spend
  • RBAC, audit trails and observability across workflows

Plans and prices

From each vendor's site. Prices change — confirm before buying.

Smartsheet

Pro$9 per member/mo billed yearly ($12 billed monthly)
Business$19 per member/mo billed yearly ($24 billed monthly)
EnterpriseCustom
Advanced Work ManagementCustom

Tray.io

Tray HelixStarts at $50/mo
ProTalk to sales
TeamTalk to sales
EnterpriseTalk to sales

Strengths and limitations

Smartsheet

  • Unlimited free Contributors on the Pro plan
  • AI tools included on every plan
  • Mobile apps for Android and iOS
  • Nearly 100 integrations, plus connections to major AI assistants
  • Pro plan caps automations at 250 per month and allows at most 10 Members
  • API access and external AI connections require Business or higher
  • Many advanced features are paid add-ons
  • Enterprise plans have no published prices

Tray.io

  • No per-user, per-connection or per-runtime fees
  • Retries are not charged as Tasks
  • Offers both a visual builder and a code-first path for coding assistants
  • Lists SOC 1, SOC 2, HIPAA and GDPR compliance
  • iPaaS plan prices are not published and require talking to sales
  • SSO, HIPAA and regional hosting cost extra unless you're on Enterprise
  • Pro plan limited to 3 workspaces and 7-day log retention

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Built from each vendor's public website; we haven't tested them hands-on. Editorial policy